Classes in Membership

In this article, we will look at classes that are paid for using a membership.

Things to know:

• For classes booked in store, a membership is considered "used" if the class time has passed, or if a ticket has been generated, even if the ticket hasn't been closed.
• For classes booked online, a membership is considered "used" once the ticket has been closed or the class/session time has passed.
• Membership credits follow a first-in, first-out (FIFO) consumption method. This means that credits from the earliest purchased or added membership are used first when redeeming on a ticket. 
• Membership item credits will be applied to the cheapest eligible class on a ticket. For example, if checking out multiple eligible classes in POS while the client has only one membership credit, the credit will be applied to the cheapest class on the ticket. 
• Membership credits can only be applied to classes included in the membership configuration.
• The membership’s validity is based on the local time zone of the location. It remains active from the time of purchase until 11:59 PM local time on the expiration date.
• For classes covered by a membership, the commission can be calculated based on either the regular retail price or the internal price specified in the membership template.
• The membership label will not be visible in POS for memberships that have been fully used or have expired
• When a client books a class, the membership label, along with the number of item credits used and remaining in the membership, will be visible
• If the price of a class covered by a membership is $0, the membership will not apply to the session enrollment unless the "Should Generate Bundle Purchase Usage For Items With Price $0" hidden setting is enabled

Schedule a Class in Membership 

To schedule a class in membership:

1. Navigate to the Schedule
2. Filter by the desired location, date and staff 
3. Locate and select the class/event on the schedule
4. Select the "View Attendees" button
   

5. When the roster opens, select "Add Attendee"

6. From the "Add Attendee" modal, you can search for an existing client using the search field or add a new client using the "Add Client" icon on the right-hand side 

7. Select the "Add" button at the bottom of the modal

8. The client will then be successfully added to the class/event session. If the class or event is covered by a membership, the "Available in Membership" label will appear for the client beneath the "Payment" column on the class roster. 
   

Checkout a Class In Membership

To check out a class in Membership: 

1.  Click the "Available in Membership" hyperlink to generate a ticket

2. The membership label will appear in the price field. Select the Close Ticket button at the bottom of the page.

A closed ticket confirmation will be displayed at the top of the screen.

The roster will display "Membership Used" beneath the "Payment" column

For more information, contact us at support@mytime.com or (385) 233-6964.