Classes in Membership

In this article, we will look at classes that are paid for using a membership.

Things to know:

• When a client books a class, the membership icon will appear, showing the number of item credits used and the remaining credits available in the membership.
• The membership label will not be shown in the POS for memberships that are either fully used or expired
• Membership Usage
  
  • By default, membership credits do not apply to classes with a $0 value. However, if the “Should generate bundle purchase usage for items with price $0” hidden setting is enabled, the item credit will be applied.
  • In-store Bookings: A membership is considered used when the scheduled class time has passed, or a ticket for the class has been generated, even if the ticket has not yet been closed. Example: Sarah books a yoga class in-store for 10 AM. The class time passes, so the membership credit is marked as used. Alternatively, if a ticket is created for Sarah’s booking before the class time, the membership is also considered used—even if the ticket is still open.
  • Online Bookings: A membership is considered used when the ticket for the class is saved and closed, or the scheduled class/session time has passed. Example: John books a painting class online for 2 PM. If his ticket is saved and closed before or after the class, the membership credit is marked as used. If the ticket remains open but the class time passes, the membership is also considered used.
    
• A membership’s validity is determined by the local time zone of the location where it was purchased. The membership remains active starting from the purchase time and expires at 11:59 PM local time on the expiration date.
  
• membership items follow a first-in, first-out (FIFO) consumption method. This means that items from the earliest purchased or added membership will be used first when redeeming on a ticket, regardless of whether other memberships in the profile have an earlier expiration date.
• Membership credits are applied to the cheapest eligible class on a ticket. For example, if checking out multiple eligible classes in POS while the client has only 1 membership credit, the credit will be applied to the cheapest class on the ticket. 
• For classes covered by a membership, commissions can be calculated based on either the regular retail price or the internal price set in the membership template. Learn more here. 

Contents

• Schedule a Class in Membership 
• Checkout a Class In Membership

Schedule a Class in Membership 

To schedule a class in membership:

1. Navigate to the Schedule
2. Filter by the desired location, date and staff 
3. Locate and select the class/event on the schedule
4. Select the "View Attendees" button
   

5. When the roster opens, select "Add Attendee"

6. From the "Add Attendee" modal, you can search for an existing client using the search field or add a new client using the "Add Client" icon on the right-hand side 

7. Select the "Add" button at the bottom of the modal

8. The client will then be successfully added to the class/event session. If the class or event is covered by a membership, the "Available in Membership" label will appear for the client beneath the "Payment" column on the class roster. 
   

Checkout a Class In Membership

To check out a class in Membership: 

1.  Click the "Available in Membership" hyperlink to generate a ticket

2. The membership label will appear in the price field. Select the Close Ticket button at the bottom of the page.

A closed ticket confirmation will be displayed at the top of the screen.

The roster will display "Membership Used" beneath the "Payment" column

For more information, contact us at support@mytime.com or (385) 233-6964.

Related Article

Scheduling Classes/Events