Compensation on Membership Sales

Staff members can earn commissions on membership sales. This article explains how commission on membership sales is calculated.

Things to Know:

• Commission on membership sales can be based on either a flat amount or a percentage:

  • Flat Amount: A fixed amount paid for each membership sale.

  • Percentage: A set percentage paid for each membership sale.

• The commission on membership sales applies to each membership sale and does not cover monthly recurring membership charges.
• Staff commission for membership sales with a custom discount is determined by the "Calculate product commission" setting in Business Setup > Settings:
  • If set to YES: Commission is calculated based on the discounted membership price (after discounts are applied).
  • If set to NO: Commission is calculated based on the original membership price (before discounts are applied).
• If a promotion is applied, commission will be calculated according to the post- or pre-discount setting configured in the promotion interface.
• When a ticket is fully refunded, the commission will be removed. If the ticket is only partially refunded, the commission will be adjusted based on the remaining amount.

Contents:

• Set up Commission for Membership Sales
• Assign Staff for Membership Sales in POS

Set up Commission for Membership Sales

To set up a commission for membership sales:

1. Navigate to Business Setup > Staff & Availability
2. Click on a staff member to open their profile
3. Scroll to the Compensation Reporting section. Check “Track compensation for this staff member”
4. Under the Membership Commissions section, set the flat amount or percentage value
5. Save your changes

Assign Staff for Membership Sales in POS

To assign staff for membership sales in POS:

1. Navigate to POS > New Ticket
2. Add a client 
3. Select the Products tab on the right
4. Choose the desired membership
5. Choose the staff member who should receive the commission for the membership sale from the "Sold By" dropdown menu
6. Take payment and close the ticket 

The commission for the membership sale will be paid to the staff member who was assigned (if the commission was configured for that staff member).

Example:

Membership Sales Commission: Percentage 

Setup:

Staff Member: Laura Green

Commission Value: 10%

Membership Value: $200

The total commission for this membership sale is $20 ($200 x 10%)

Membership Sales Commission: Flat Amount

Setup:

Staff Member: Jone Black

Commission Value: $35

Membership Value: $200

The total commission for this membership sale is $15

Related Article

Commission on Appointments and Products in Membership