Compensation on Gift Card Sales

Service providers and support staff members can earn commissions on gift card sales. This article provides information on how commissions are earned from gift card sales.

Things to Know:

• Commission on gift card sales can be based on either a flat amount or a percentage:

• Flat Amount: A fixed amount paid for each gift card sale.
• Percentage: A set percentage paid for each gift card sale.
• Staff commission for gift card sales with a custom discount is determined by the "Calculate product commission post discount" setting in Business Setup > Settings:
• If set to YES: Commission is calculated based on the discounted gift card price (after discounts are applied).
• If set to NO: Commission is calculated based on the original gift card price (before discounts are applied).
• If a promotion is applied, commission will be calculated according to the post- or pre-discount setting configured in the promotion interface.
• When a ticket is fully refunded, the commission will be removed. If the ticket is only partially refunded, the commission will be adjusted based on the remaining amount.

Contents:

• Setup Commission for Gift Card Sales
• Assign Staff for Gift Card Sales in POS

Setup Commission for Gift Card Sales

To set up commissions for gift card sales:

1. Navigate to Business Setup > Staff & Availability
2. Click on a staff member to open their profile
3. Scroll to the Compensation Reporting section. Check “Track compensation for this staff member”
4. Under the Gift Card Commissions section, set the flat amount or percentage value
5. Save your changes

Assign Staff for Gift Card Sales in POS

To assign a staff member for gift card sales in POS:

1. Navigate to POS > New Ticket
2. Add a client 
3. Select the Products tab on the right
4. Click the Gift Card option and add the desired information to the gift card modal
5. On the ticket, choose the staff member who should receive the commission for the gift card sale from the "Sold By" dropdown menu
6. Take payment and close the ticket

The commission for the gift card sale will be paid to the staff member who was assigned (if the commission was configured for that staff member).

Example:

Gift Card Commission: Percentage 

Setup:

Staff Member: Laura Green

Commission Value: 5%

Gift Card Value: $120

The total commission for this gift card sale is $6 ($120 x 5%)

Gift Card Commission: Flat Amount

Setup:

Staff Member: Jone Black

Commission Value: $15

Gift Card Value: $100

The total commission for this gift card sale is $15

For more information, contact us at support@mytime.com.