Products in Membership

Modified on Fri, 21 Nov at 11:30 AM

In this article, we will cover how products included in a membership work.

Things to know:

When a product included in a membership is added to a ticket, the membership icon will appear, displaying the number of item credits used and the remaining credits available.
The membership label will not appear in POS for memberships that are fully used or expired.
By default, membership credits do not apply to products with a $0 value. However, if the hidden setting “Should generate bundle purchase usage for items with price $0” is enabled, the item credit will be applied.
A membership is considered "used" once the ticket has been saved or closed.
A membership’s validity is determined by the local time zone of the location where it was purchased. It becomes active at the time of purchase and expires at 11:59 PM local time on the expiration date.
Membership items follow a first-in, first-out (FIFO) consumption method. This means items from the earliest purchased or added membership will be redeemed first, even if another membership on the profile expires earlier.
Membership credits are applied to the cheapest eligible product on a ticket. For example, if multiple eligible products are checked out and the client has only one membership credit, the credit will be applied to the least expensive product.
For products covered by a membership, commission can be calculated based on the regular retail price or the internal price defined in the membership template.
Membership balances are viewable on the client's profile.
The Membership Item Credit report displays all usage and balance information for membership item credits by client. Learn more here.

To purchase a product in Membership:

Go to POS > New Ticket
Add a client who purchased a membership to the ticket
Select a product from the Product tab (ensure the product is eligible for membership redemption).
When the product is added to the ticket, the Membership label will appear in the price field.
At the bottom of the screen, select Close Ticket.

A confirmation message will appear at the top of the screen once the ticket has been closed.

Once the ticket is closed, the membership credit count on the client’s profile will be reduced accordingly.

For more information, contact us at support@mytime.com or (385) 233-6964.

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