Products in Membership

In this article, we will cover products included in a membership.

Things to know:

• When a product that is included in a membership is added to a ticket, the membership icon will appear, showing the number of item credits used and the remaining credits available in the membership.
• The membership label will not be shown in the POS for membership that are either fully used or expired
• By default, membership credits do not apply to products with a $0 value. However, if the “Should generate bundle purchase usage for items with price $0” hidden setting is enabled, the item credit will be applied.
• A membership is considered "used" once the ticket has been saved/closed.
  
• A membership’s validity is determined by the local time zone of the location where it was purchased. The membership remains active starting from the purchase time and expires at 11:59 PM local time on the expiration date.
  
• Membership items follow a first-in, first-out (FIFO) consumption method. This means that items from the earliest purchased or added membership will be used first when redeeming on a ticket, regardless of whether other memberships in the profile have an earlier expiration date.
• Membership credits are applied to the cheapest eligible product on a ticket. For example, if checking out multiple eligible products in POS while the client has only 1 membership credit, the credit will be applied to the cheapest class on the ticket. 
• For products covered by a membership, the commission can be calculated based on either the regular retail price or the internal price specified in the membership template.
• Membership balances are viewable in the client's profile.
• The Membership Item Credit report will display all usage and balance information for membership item credits by client. Learn more here.

To purchase a product in Membership: 

1. Go to POS > New Ticket 

2. Add a client who purchased a membership to the ticket 

3. Select a product from the Product tab (ensure the product is qualified to be paid for using a membership)

4. When the product is added to the ticket, the "Membership" label will appear in the price field

5. At the bottom of the screen, select "Close Ticket."

A closed ticket confirmation will be displayed at the top of the screen.

Once the ticket is closed, the membership credit count on the client profile will decrease.

For more information, contact us at support@mytime.com or (385) 233-6964.

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