Deleting Memberships

This article will guide you through the process of deleting memberships

Things to know:

• The ability to delete memberships is governed by the "Memberships" access control setting.
• Once a membership is deleted, you cannot create a new one with the same name as the deleted membership.
• Global memberships can only be deleted from the parent level
• When a membership is deleted, it will still appear on the client's profile and will not affect the membership credits stored there; these credits remain usable even after deletion.
• Deleted memberships will still appear under My Account > Memberships in the booking widget.
• During checkout, the deleted membership benefits will still be applied
• If a membership is deleted from one location, it will be removed from all locations
• Deleting memberships has no impact on reports

To delete a membership:

1. Go to Location Setup > Memberships

2. Select the desired location 

2. Locate and select the edit icon for the membership you wish to delete

3. From the "General Settings" page, select "Delete" at the bottom of the page

4. From the "Delete Membership" modal type the word "Delete" in the input field

5. Select "Delete" at the bottom of the modal

Deleted membership will no longer be visible.

If you have any questions, please contact our Support Team at support@mytime.com.

Related Articles

Membership Overview

Indefinite Membership Configuration

Term Membership Configuration

Membership Value Credits vs Membership Item Credits

Membership Settings

Updating Existing Client Memberships

Updating Existing Client Memberships 

Upgrading or Downgrading Memberships 

Membership Cancellation Fee 

Membership Cancellation Reasons 

Membership Statuses 

Editing Memberships 

Deleting Memberships 

Refunding Memberships 

Reorder Memberships 

Freezing and Unfreezing Memberships 

Cancelling Memberships 

Classes in Membership 

Appointments in Membership 

Products in Membership 

Commission on Membership Sales 

Commission on Appointments and Products in Membership 

Membership Value Credits vs Membership Item Credits

Membership Promotion Setup 

Selling Memberships for Clients in POS 

Selling Memberships for Family Members in POS 

Selling Memberships for Pets in POS 

Selling Memberships Online through Booking Widget 

Selling Products, Gift Cards, Memberships and Packages on Scheduler App 

Reconciliation for Memberships 

Membership Payments Report 

Membership Roster Report 

Membership Item Credits Report 

Membership Value Credits Report