Editing Pet Profiles

Modified on Wed, 18 Jun at 4:08 PM

Managing and updating pet records in MyTime is simple and efficient, allowing you to keep pet information accurate and up-to-date. This article will guide you through the process of editing client and pet details.



Things to know


  • The ability to edit pet information is governed by the Accessing Client Records access control setting.
  • You can configure pet profiles to display upcoming vaccine expiration dates and set reminders for expiring vaccinations. Once the vaccination is updated, you can easily enter the new due date directly on the pet’s profile. Learn more here.
  • The Pet Name field is required by default and cannot be left blank. Other fields can also be set as required, based on your configuration.
  • If the Pet Breed field is set to "Read Only," staff members will not be able to add new breeds or edit existing ones in-store. To enable this setting, please contact our Support Team at support@mytime.com.
  • When a pet's name is changed, historical records and reports will automatically update to reflect the new name.
  • The audit trail, accessible from the pet profile, records all modifications made.



To edit pet profiles, simply follow these steps:


  1. Navigate to the Clients tab.
  2. Use the location filter to select the desired location.
  3. Find the client whose pet information you want to edit.
  4. Open the client’s profile and scroll to the pet profile you wish to update.
  5. Click the edit icon next to the pet’s name.
  6. Make the necessary changes to the pet’s information.
  7. After editing, click Save at the bottom of the "Edit Details" modal to confirm your changes.


For more information, contact us at support@mytime.com or (385) 233-6964.    


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