Exporting Pets

Modified on Fri, 12 Dec at 2:33 PM

Exporting pet data is essential for businesses to manage pet information efficiently. Whether for data analysis or maintaining up-to-date records, the ability to export pet information can streamline various aspects of your operations. This article will guide you through the process of exporting pet data from our platform, ensuring a smooth and efficient experience.

Things to Know:

The ability to export pets is controlled by the "Manage Client Setup" access control setting.
When exporting pets, the system exports all default fields as well as any custom fields.
For franchise businesses with global clients activated, the pet list cannot be exported at the parent level.
When exporting pets you have the option to export either all pets or only those that meet certain filtering criteria:
Export Children: Returns all pets associated with the current company.
Export Filtered Children: Returns only pets matching your applied filters (e.g., location, membership label). Example: A franchise has 2 child accounts: Franchise A and Franchise B. With the global client database enabled, all locations share the same overall pet list.
Total pets across the franchise: 12,000
Franchise A: 6,500 pets
Franchise B: 5,500 pets
At Franchise A, you apply a filter for Location 1 and a Membership label, resulting in 2,000 matching pets
Export Children → Returns all 6,500 pets associated with Franchise A (the current company)
Export Filtered Children → Returns only the 2,000 pets who belong to Location 1 and meet the applied filter criteria

Contents

How to Export Pets
Exported Data Columns

How to Export Pets

Navigate to the Clients tab
Open the Manage Clients drop-down menu and click Export Children or Export Filtered Children
A CSV file will be downloaded and saved to your device

Exported Data Columns

Column	Description
child_id	The unique external ID from the import spreadsheet. If the pet was added manually, this will be blank.
client_id	The unique external ID from the import spreadsheet for the client. Blank if the client was added manually.
deleted	Indicates if the pet should be deleted: "FALSE" means do not delete; "TRUE" means delete.
mytime_child_id	The unique internal MyTime ID assigned to the pet. This ID is generated by MyTime and visible in the pet’s profile URL.
mytime_client_id	The unique internal MyTime ID assigned to the client. Visible in the client’s profile URL.
date_of_birth	The pet’s birthdate.
first_name	The pet’s first name.
gender	The pet’s gender.
last_name	The pet’s last name.
custom_field X	This will display the UUID of the field for any custom fields
notes	Pet notes found on the pet's profile

For more information contact us at support@mytime.com

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