Marking A Pet As Deceased

Modified on Thu, 24 Apr at 1:48 PM

In this article, we will walk through the steps to take to mark a pet as deceased. 


Things to know:

  • Pets marked as deceased will no longer appear in the pet dropdown on the appointment modal.
  • All past and future appointments for deceased pets will remain accessible.
  • If a pet with active memberships or packages is marked as deceased, those items should be manually reassigned to another pet to remain usable.


To mark a pet as deceased:


1. Navigate to the Clients tabIMG_0519.jpeg

2. Locate and open the client profile with the deceased pet

3. Click the edit icon to open the pet's profile                                                                                                                                 

4. A modal with the pet's profile will appear

5. On the pet's profile, check the checkbox beside 'Deceased'IMG_0524.jpeg

Save


Once saved, you will notice that the status of the pet will display as "Deceased" on the account

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For more information, contact us at support@mytime.com or (385) 233-6964.    

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