Marking A Pet As Deceased

In this article, we will walk through the steps to take to mark a pet as deceased. 

Things to know:

• The ability to mark a pet as deceased is governed by the "Edit Client Information" access control setting.
• Pets marked as deceased will no longer appear in the pet dropdown on the appointment modal.
• All past and future appointments for deceased pets will remain accessible.
• If a pet with active memberships or packages is marked as deceased, those items should be manually reassigned to another pet to remain usable.

To mark a pet as deceased:

1. Navigate to the Clients tab

2. Locate and open the client profile with the deceased pet

3. Click the edit icon to open the pet's profile                                                                                                                                 

4. A modal with the pet's profile will appear

5. On the pet's profile, check the checkbox beside 'Deceased'

Save

Once saved, you will notice that the status of the pet will display as "Deceased" on the account

For more information, contact us at support@mytime.com or (385) 233-6964.    

Related Articles
Adding Pets Manually

Merging Pets

Deleting Pets