Pet businesses can alter their list of pet breeds by deleting undesirable breeds. In this article, we will discuss how to delete pet breeds and list a few cases of what to expect after this has been done. For franchise businesses that share clients, the pet breed can only be deleted at the parent level.
Things to Know:
- The "Manage Client Setup" access control setting governs the ability to delete custom fields
- For franchise businesses that share clients, modifications to pet breeds can only be made at the parent level.
- Once a pet breed is deleted, it will be removed from the pet breed list and will no longer be available when adding or updating pet profiles.
- Any records or data previously associated with the deleted breed will remain unchanged.
CONTENTS
Deleting Pet Breeds
To delete a pet breed:
- Navigate to the Clients tab > Click "Customize Client Field"
- Scroll to the "Custom Pet Field" and expand the pet breed field
- Search for the desired pet breed from the list
- Once located, click the "X" beside the breed to delete it
- Confirm the deletion
- Save
What to Expect After Deleting a Pet Breed
| Scenario | Result |
| Regular service price is set and the pet breed covered under that service was deleted | Deleting a pet breed does not have any effect on regular service pricing; the information will be retained. The only difference after the pet breed has been deleted is that it won't appear in any breed dropdown list when scheduling an appointment for a new pet. |
| Regular service price for the deleted pet breed is updated on the service menu | When the price for the service is updated, the existing pets will get the updated service pricing. The only difference after the breed has been deleted is that it won't appear in any breed dropdown list when scheduling an appointment for a new pet. |
| The price by breed is set and the pet breed assigned that price was deleted | Deleting a breed does not have any effect on pricing or duration for existing pets; the information is retained. The breed will still be visible in the price by breed section on the service menu. The only difference after the breed has been deleted is that it won't appear in any breed dropdown list when scheduling an appointment for a new pet. |
| Price by breed for the deleted pet breed was updated on the service menu | When the price for the breed is updated, the existing pets will get the updated service pricing. The only difference after the breed has been deleted is that it won't appear in any breed dropdown list when scheduling an appointment for a new pet. |
| Custom price is set for the pet on the pet profile and the pet breed was deleted | If a custom price is set for a breed on the pet profile, deleting the breed does not have any effect on custom pricing for existing pets. The only difference after the breed has been deleted is that it won't appear in any breed dropdown list when scheduling an appointment for a new pet. |
| The custom price set on the pet profile was updated | When the custom price for the service is updated, the existing pets will get the updated service pricing. The only difference after the breed has been deleted is that it won't appear in any breed dropdown list when scheduling an appointment for a new pet. |
| A pet breed linked to existing appointments is deleted | When a pet breed linked to existing appointments is deleted, the appointments remain intact. The breed name continues to display as it was at the time of booking. Reports associated with these appointments will still show the deleted breed name. |
| Scheduling an appointment for a pet with a deleted breed | If an appointment is booked for a pet whose breed was deleted, the breed will still appear beside the pet's name during the scheduling process, both in-store and online, as long as the breed was associated with the pet before it was deleted. |
A client logs in to view their pet profile, and the breed has been deleted | When a client logs in to view their pet's profile, the breed will still display. However, when editing the profile, the "Pet Breed" field will appear blank or without the deleted breed. The deleted breed will no longer be available in the dropdown menu. |
For more information contact us at [email protected].
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