Disable Online Booking

At any given time, you can disable online booking for specific service categories or for all categories. This can be done through your service menu.

Things to know:

• Disabling online booking for service categories is governed by the Accessing Services Menu access control permission.

• Franchise & Account Hierarchy:

  • Parent Level (Franchise): Disabling a service category at the parent level automatically disables it across all franchisee accounts.
    

  • Child Level: Disabling a category at the child level disables it for all locations under that specific child account.

  • Parent Restrictions: You cannot disable online booking at the child level for global service categories created by the parent account.

• Disabling a service category removes all services within it from online booking.

• Categories with online booking turned off display a red Online Booking Disabled label in the service menu.

• No Available Services: If all service categories are disabled, the booking widget will display: "No time slots available for online booking."

• The setup option displayed in the top-right user menu depends on how you access the account and your assigned role:
  • When navigating from the Parent Account (Location Management tab):
  • Admin: Displays Business Setup when viewing the location account.
  • Login As: Displays Location Setup when viewing the location account.
  • When logged in directly at the Location Level:
  • Location Owners & Location Managers: Display Location Setup.
  • Service Providers & All Other Roles: Display Profile Setup.

To disable online booking:

1. Go to Business Setup / Location Setup > Services 

2. Filter by the desired location

3. Select the dropdown for the desired service next to 'Online Booking Enabled'

4. Select 'Disable Online Booking' from the dropdown menu

5. Once disabled, the service category will display 'Online Booking Disabled' 

For more information, contact us at support@mytime.com or (385) 233-6964. 

Related Articles:

• Creating Services
• Global Services
• Add-On Services
• Duplicating/Cloning Services
• Prerequisite Services
• Multi-Staff Services
• Multi-Client Services
• Scheduling Appointments for Clients
• Scheduling Appointment for Pets
• Scheduling Appointment for Family Members
• Booking Appointments Online
• Booking Appointments Online for Pets
• Booking Appointments Online for Family Members