In this article, we will walk through the steps your clients will take to book service groups online. For details on how to configure service groups, learn more here.
Things to know:
- When a client books a service group that includes services covered by a membership or package, the "In Package" or "In Membership" label will appear for the applicable services. This label will be displayed throughout the booking process, even if only one of the services in the group is covered by the package or membership.
- By default, when using the "Book Again" button, appointments are prefilled with information from previous bookings. However, the option to disable this automatic prefilling is controlled by a hidden setting that can only be configured by the MyTime team. To enable this setting, please contact support at support@mytime.com.
- During checkout, if a client is not signed into their account, they will be prompted to log in. If they do not have an account, they can click the "Sign Up" link to create one.
- When an appointment is booked online, a ticket is automatically created.
Once the service group(s) and promotion(s) are configured, clients will be able to book the service group and receive the discount through your booking widget. To do this, they can:
- Navigate to your booking widget
- Locate the service group(s) under Filter By Services at the end of the services displayed to the right
- Click "Book" next to the desired service within the service group
- The Add-On modal will appear if the services in the service group selected have add-ons assigned to them
- All the services in the group, along with any selected add-ons, will be added to your cart
- Click "Select Time" to proceed
- Select a date from the date picker and a time
- On the checkout page, all services included in the group along with any add-ons selected will be listed
- Complete the intake form and card details if necessary, then complete the booking
For more information, contact us at support@mytime.com or (385) 233-6964.
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