Client Sign-in Options

At MyTime, clients have multiple ways to sign in, making it simple to manage appointments and purchases online. This article will explore the different sign-in methods available..

Things to know:

• If a client forgets their password, they can click “Forgot Password?” during sign-in. They’ll then receive an email from support@mytime.com with a reset link.
• When signing in with Facebook or Apple, the login credentials must match an existing MyTime account for syncing. If no match is found, a new MyTime account will be created.
• Apple allows login with an encrypted email address, which may not match an existing MyTime account. However, Apple automatically forwards MyTime emails to the client’s real inbox.
• If guest checkout is supported, clients can select “Continue as Guest” during checkout. This creates an in-store account only (no online account). Learn more here.
• During checkout, clients who are not signed in will be prompted to log in. If they don’t yet have an account, they can click “Sign Up Now” to create one. 
  

Contents:

• Signing In With Email and Password
• Signing In with Facebook 
• Signing In with Apple

Signing In With Email and Password

1. Go to your booking page using the booking URL or “Book” button on the website.

2. Select the desired location (if multiple locations are available).

3. Click Sign In at the top-right corner of the booking widget. 

4. Enter your email address and password. 

5. If you forgot your password, click “Forgot Password?” to reset it. 

Signing In with Facebook 

1. Go to your booking page using the booking URL or “Book” button on the business website.
2. Select the desired location (if multiple locations are available).
3. Click Sign In at the top-right corner of the booking widget. 

4. Select Continue with Facebook

5. Enter your Facebook credentials and log in. 

6. Authorize MyTime to access your account data.

   • If your Facebook account matches an existing MyTime account, the two will sync automatically.

   • If no match is found, a new MyTime account will be created.

Signing In with Apple

1. Go to your booking page using the booking URL or “Book” button on the business website
2. Select the desired location (if multiple locations are available).
3. Click Sign In at the top-right corner of the booking widget. 

4. Click Continue with Apple

5. Enter your Apple ID credentials.

   • If your Apple ID matches an existing MyTime account, the two will sync automatically.

   • If no match is found, a new MyTime account will be created.

   • If you choose to sign in with Apple’s encrypted email, MyTime emails will still reach you, as Apple automatically forwards them to your actual inbox.

If the client do not have an account they can select the "Sign Up Now" hyperlink to create a new account.

For more information, contact us at support@mytime.com. 

Related Articles:

• Signing Up on MyTime
  
• Client & User Profile Matching on the Public API
• Resetting Passwords
• Recaptcha Online