Enabling Multi-Staff Appointments

The Multi-Staff Appointments feature allows different staff members to perform services within the same appointment. From the appointment modal, you can assign a staff member to each individual service or add-on. Clients booking online can also choose a different staff member for each service.

This article will guide you through enabling this setting.

Things to know:

• Once enabled, Multi-Staff Appointments cannot be disabled.
• From the appointment modal, you can assign a specific staff member to each individual service or add-on.
• Clients booking online can also select different staff members for each service.
• When this setting is active, custom prices and durations cannot be set in the appointment modal.
• Multi-Staff Appointments differ from Multi-Staff Services:
  • Multi-Staff Appointments coordinate different services within one appointment, each handled by a different staff member.
  • Multi-Staff Services involve multiple staff members working together on a single service (e.g., a couples massage).
• Canceling a Multi-Staff Appointment will cancel all associated services.
  

Enable Multi-Staff Appointments

To enable multi-staff appointments:

1. Go to Business Setup > Settings
2. In the Calendar section, locate the Multi-Staff Appointments setting
3. Toggle the setting to "Yes"                         
4. Click Save.

What Happens After Scheduling a Multi-Staff Appointment: 

• Each service appears under the assigned staff member’s name on the calendar
• A multi-staff icon is displayed on the appointment tile for easy identification
  
• Hovering over the appointment reveals all services and their individual start times
  

Related Articles:

• Scheduling Multi-Staff Appointments  
• Booking Multi-Staff Appointments Online  
• Moving Multi-Staff Services/Appointments Independently  
• Checking Out Multi-Staff Appointments in POS 
• Automatically Split Tips for Multi-Staff Appointments