Enabling Multi-Staff Appointments

The Multi-Staff Appointments feature allows different staff members to perform services within the same appointment. From the appointment modal, you can assign a staff member to each individual service or add-on. Clients booking online can also choose a different staff member for each service.

This article will guide you through enabling this setting.

Things to know:

• Once enabled, Multi-Staff Appointments cannot be disabled
• Canceling a multi-staff appointment will cancel all associated services.
• When this setting is active, custom prices and durations cannot be set in the appointment modal.
• Multi-staff appointments coordinate different services in one appointment handled by multiple staff members, while multi-staff services involve teamwork to deliver a single service. 

Enable Multi-Staff Appointments

To enable multi-staff appointments:

1. Go to Business Setup > Settings

2. In the Calendar section, toggle Multi-Staff Appointments to "Yes".                           

3. Click Save.

What Happens After Scheduling a Multi-Staff Appointment: 

• Each service appears under the assigned staff member’s name on the calendar.
• A multi-staff icon will be shown on the appointment tile.
• Hovering over the appointment reveals all services and their start times.

Related Articles:

• Scheduling Multi-Staff Appointments  
• Booking Multi-Staff Appointments Online  
• Moving Multi-Staff Services/Appointments Independently  
• Checking Out Multi-Staff Appointments in POS 
• Automatically Split Tips for Multi-Staff Appointments