Discontinue Products via Inventory Spreadsheet

Things to know:

• The ability to discontinue a product in the inventory is governed by the "Discontinue Products" access control setting.
• Discontinued products are marked as “(Discontinued)” in red next to their name in the product list.
• Behavior by Account Type
• Parent Account (Global Products): Discontinuing a global product from any location will mark it as discontinued across all locations associated with the parent account.
• Child Account (Local Products): Discontinuing a local product from any location within a child account will mark it as discontinued across all locations under that child account.
• If a discontinued product still has stock in retail inventory, it can continue to be sold to clients until the stock is depleted.
• Discontinued products remain in the product library but are greyed out and cannot be selected.
• SKUs of discontinued products cannot be added to new purchase orders.
• Auto-deduction will no longer occur for discontinued back bar products.
• If a discontinued product was previously configured for auto-deduction:
• Attempting to add new deduction products to a service may result in this error:  “Failed to create/update some deduction rules.”
• To Resolve:
  
• Remove all products, including discontinued ones, from the service’s auto-deduct settings
• Re-add only the active products that should auto-deduct

• Disable Allow Exporting Inventory In Ingest Data Format
• Discontinue Products Using The Inventory Spreadsheet

Disable Allow Exporting Inventory In Ingest Data Format

1. Go to Location Setup > Settings

2. Navigate to the POS settings, locate "Allow exporting inventory in ingest data format"

3. Toggle setting to "OFF"

4. Save

Discontinue Products Using The Inventory Spreadsheet

1. Go to POS > Inventory
2. Select the Export link at the bottom right of the page
3. A spreadsheet titled Inventory from {the location name and date} will be downloaded. Click on the exported file to open the spreadsheet 
4. Select SKU tab
5. On the spreadsheet, locate the products you wish to discontinue, then change the N to Y in the Discontinued? column
6. Save the spreadsheet 
7. Navigate to your Inventory page and click Import at the bottom right of the page
8. Select the desired location, then click the Upload file here button
9. Select the downloaded file from your download folder 
10. Click Import

Upon uploading the file, discontinued items will be removed from the inventory and will no longer be visible.

For more information, contact us at support@mytime.com.