Discontinue Products Manually

If you want to mark a product as discontinued instead of deleting it from the system, this can be done at any time from the inventory page. 

Things to know:

• The ability to discontinue a product in the inventory is governed by the "Discontinue Products" access control setting.
  
• Discontinued products will be labeled as “(Discontinued)” in red next to their name
• For franchise businesses, product updates at both the parent and child account levels impact all associated locations.
• Parent Account Level: Discontinuing a global product from any single location will mark it as "discontinued" at all locations associated with the parent account.
• Child Account Level: Discontinuing a local product from any single location will mark it as "discontinued" at all locations within that child account.
• Once a product is marked as discontinued, its associated SKU cannot be added to a purchase order. The product will still appear in the product library but will be greyed out and unavailable for selection.
• If a discontinued product still has stock in retail inventory, it can continue to be sold to clients until the stock is depleted.
• Auto-deduction will not occur for discontinued back bar products
• If a discontinued product was previously set to auto-deduct when a service was performed, attempting to add new auto-deduct products for that service in the services menu will result in a "Failed to create/update some deduction rules" error. To resolve this, remove all products including discontinued ones from the configuration, then re-add only the active products that should auto-deduct for the service.

To manually mark a product as discontinued, simply:

1. Go to POS > Inventory
2. Search for the product 
3. Click on the product in your inventory list that you want to mark as inactive
4. Select the Edit Product Details link
5. Set the Active toggle to NO
6. Once updated, save
7. The product will be marked as Discontinued