Membership Cancellations Report

Modified on Mon, 18 Aug at 3:38 PM

The Membership Cancellations report provides information regarding membership cancellations based on their termination date.

Things to know:

The ability to access this report is governed by the "Accessing Reports" access control settings
To view this report, it is essential to activate and configure the membership cancellation reason setting at either the parent or child level. Learn more about membership cancellation reasons here.
Both parent- and child-level reasons are displayed in the report

To access this report:

When the report loads, you can filter by a specific location and date. You have the option to export the report as a CSV, PDF, or print version.

Report Filters

Filter	Description
Location	The location where the membership was purchased Accounts with One Location: No location filter is shown Accounts with Multiple Locations: The location filter allows you to view data for a specific location or all locations within that account
Date	The date the membership termination was requested

Column	Description
Location	The location where the membership was purchased
Termination Date	The date the membership was terminated
Client	The name of the client that purchased the membership
Membership	The name of the membership
Status	The status of the membership
Cancellation Reason	The cancellation reason that was selected when canceling the membership
Canceled By	The staff member who canceled the membership
Date of Request	The date that the termination of the membership was requested

For more information contact us at support@mytime.com.

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