Star CloudPRNT integration

Star CloudPRNT is a technology that allows your POS system to communicate directly with your receipt printer via the cloud. Unlike traditional Bluetooth or USB connections, CloudPRNT allows the printer to pull jobs from MyTime servers, ensuring reliable printing even if your tablet or computer is moved around the shop.

Things to know:

• This feature is controlled by the "Enable Star CloudPRNT" hidden setting, which can only be enabled by the MyTime team. To enable it, please contact support@mytime.com 
• Once configured, you can set receipts to print automatically the moment a ticket is closed.
• Before using your Star printer, you will need to enable it online. View setup instructions here
• You will also need to paste the following URL in the server URL field: https://star-tsp650.mytime.com/printers 
• For information on how to update your printer firmware, view instructions here 
• Primary Use Case: Paperless Cash Drawer Access: CloudPRNT sends a drawer-open command directly to the printer via HTTP, allowing the cash drawer to open immediately without printing a receipt — saving costs and reducing waste.
• Secondary Use Case: Driverless Cloud Printing: CloudPRNT enables seamless receipt printing (tickets, refunds, and returns) directly over the network via Wi-Fi or Ethernet. There is no need for local driver installations or browser print dialogs, and the experience is identical whether staff are using a desktop computer or a tablet POS.

Contents:

• Adding Star CloudPRNT Device
• Star CloudPRNT in POS

Adding Star CloudPRNT Device

Once the hidden setting is enabled, you can add your Star CloudPRNT device from the company settings page: 

1. Navigate to Business Setup > Settings
2. Locate the "Star Printer Management" company settings 
3. Select your desired location from the location dropdown 
4. Click 'Add Star Printer'
5. Enter the details for the device in the 'Add Star Printer' modal:
   • Location: Prefilled based on the location selected from the dropdown
     
   • MAC Address: Enter the unique identification number assigned to the printer
     
   • Name: Enter the desired name for the printer
     
   • Model: Enter the printer model
6. Click 'Save'
7. The printer will then be displayed on the settings page 
8. Scroll to the bottom of the settings page 

Star CloudPRNT in POS

Once the hidden setting and the printer are added:

1. Navigate to POS > New Ticket 

2. Select the desired printer from the Star Printer dropdown. If only one printer is configured, it will be selected automatically

3. Add your appointment or products (products, membership, package or gift card) to the ticket 

4. Click 'Take Payment' 

5. Enter your payment and close the ticket

For more information, contact us at support@mytime.com or (385) 233-6964.