Adding Packages for Pets on Scheduler App

Packages for pets can be added directly on the client's profile under the "Packages Purchased" section. This article will walk you through the steps to add packages for pets from the client profile on the scheduler app.

Things to Know: 

• The ability to add packages for pets on the client profile is controlled by the "Accessing Client Records" and the "Accessing Packages" access control setting. 
• Only packages created for individual pets will include the option to select a specific pet during purchase. Packages configured for "All Pets" can be used for any pet on the client’s account. If the client profile contains only one pet, that pet will be automatically selected as the package owner by default
• The packages purchased for pets will be stored on the client's profile and in the Packages Balance report
• The name of the pet and breed will be displayed in parentheses next to the package  on the client profile
• Once a package item credit has been used or manually removed, the option to delete the package will no longer be available on the client's profile. 

To add a package on the client profile for a specific pet:

1. Log into the app. For detailed instructions, learn more here

2. After signing in, you will be directed to the Schedule by default.

3. Tap the Clients icon located at the bottom of the screen

4. Type the client’s name in the Search field, or select the client from the client list

5. Navigate to the 'Packages Purchased' section

6. Tap '+ Package' 

7. On the 'Add Package' screen, select the purchase location from the list of locations

8. Select the desired package from the 'Package' section

9. If the selected package is configured for individual pets, the Package Owner option will appear

10. Select an existing pet or add a new pet as the package owner

11. Tap 'Add' in the top right corner

12. The package will be added to the 'Packages Purchased' section on client's profile

For more information contact us at support@mytime.com.

Related Articles

Installing and Signing into MyTime on Scheduler App (Android and iOS)

Adding Pets on Scheduler App

Deleting Pets on Scheduler App

Selling Packages for Pets in POS on Scheduler App