Cash-back on Credit Card Payments

The cash-back on credit card payments feature allows you to take a payment from a credit card for more than the amount on the ticket and enables you to refund the excess amount in cash. This functionality not only enhances transaction flexibility but also helps build trust with your clients by ensuring they receive prompt refunds for any overcharges. In this article we will outline how this feature works,

Things to know:

• This feature is controlled by a hidden setting that can only be enabled by the MyTime team. To activate this hidden setting, please contact our Support Team at support@mytime.com.
• For the cash-back on credit card payments feature to work, you must have a register open, as the cash will need to be dispensed from it. If a register is not open and you attempt to process an amount that exceeds the ticket total, the transaction will be declined, and you will receive an error message stating: "Need an open register for cashback."

Cash-back on Credit Card Payments

Once the hidden setting is enabled, simply:

1. Navigate to POS > New Ticket 
2. Add a client
3. Select the desired location
4. Add an item to the ticket 
5. Select the "Take Payment" button
6. On the Take Payment screen at the Credit Card section you can either swipe/ key in / use the card on file and change the amount to be greater than the total balance. For example, in this case, the ticket total is $52, and the amount entered is $75. 
7. Next, select "Charge" 
8. Once the payment is received, you can proceed to close the ticket
9.  On the closed ticket, you should see the amount charged ($75) and the change due ($22.50).

For more information, contact support@mytime.com. 

Related Articles:

• New Ticket Screen Overview
• Payment Methods on Payment Screen in POS
• Flow from Open Ticket to Closed Ticket
• Round Cash Transactions in POS