Walk Out Report

This report allows you to track how many potential clients are coming into your stores and leaving because they don't want to wait. 

Things to know:

• The ability to access this report is governed by the "Accessing Reports" access control settings 
  
• Walk-outs will only be tracked if the Walk-Out button on the scheduler is used. You can read about utilizing the Walk Out button here.
• The number of walkouts is displayed by the hour (6 am, 7 am, 8 am, etc).
• Each walk out is shown at the timestamp that the walk out button was clicked.
• The report can be exported via CSV or pdf.
• The report can be exported in either Summary View or Detailed View, depending on your reporting needs.
  • Summary View: Consolidates data by category, such as location, staff member, or service type. This view is ideal for high-level analysis, allowing you to review total revenue and overall performance metrics without reviewing individual transactions.
  • Detailed View: Provides a line-by-line breakdown of every transaction (or “ticket”). This view is best for auditing specific sales, reviewing individual client history, or reconciling exact payment amounts for a specific day.

    
    

To access this report: 

1. Navigate to Dashboard

2. Select the Reports tab

3. Under the Client section, select the Walk Out report

When the report opens, you can filter by a specific location and date. Once you have selected your filters, click on the UPDATE button to generate the data.

Report Filters

Report Columns

Related Articles:

Enabling Waitlist

Waitlist Maximum Wait Time

Adding Clients to the Waitlist

Walk-in Waitlist via Kiosk

Waitlist Slot Available Automated Message

Walk Out Button

Waitlist Report