Reorder Packages

Modified on Fri, 25 Sep at 1:51 PM

You can reorder the packages that are offered for purchase to control the display order. In this article, we will guide you through the steps to rearrange packages

Things to know:

The ability to reorder packages is managed through the Access Packages access control setting.
For franchise businesses using global packages, these can be ordered at the parent account level while local packages can only be ordered at the child account level
When a package is reordered, the specified order will be reflected consistently in the package dropdown on the client profile, booking widget, and POS products tab.
Adding a new package or editing existing ones after rearranging does not affect the order. For example, if six packages are already on the account, adding a new package will place it below the existing six packages.
For franchise businesses, packages are organized and displayed based on the account level where they were created:
Global Packages: Created at the parent level, global packages are the only ones shown on the parent account. On child accounts, they always appear at the top of the package list.
Local Packages: Created at the child level, local packages always display beneath any global packages.
For child accounts managing multiple locations, your configured package display order automatically applies across all locations under that child company

The setup option displayed in the top-right user menu depends on how you access the account and your assigned role:
When navigating from the Parent Account (Location Management tab):
Admin: Displays Business Setup when viewing the location account.
Login As: Displays Location Setup when viewing the location account.
When logged in directly at the Location Level:
Location Owners & Location Managers: Display Location Setup.
Service Providers & All Other Roles: Display Profile Setup.

To reorder packages:

Navigate to Business Setup / Location Setup > Packages
Add packages or from your list of packages, click and hold the 3 vertical lines to the left of the package to move them in place
Rearrange in the order of preference