Force Activating Referral Credit

The force activation of referral credit allows you to manually add referral credits to a client’s account without requiring the standard automated triggers (such as a completed purchase). This feature is useful in cases where the referral flow didn't automatically apply the credit due to missing conditions, but you still want to honor the referral benefit.

Things to know:

• The ability to force activate referral credits on client profiles is governed by the "Editing Referral Credit" access control. 
• Clients will not receive an automated email when a referral credit is force-activated
• Once referral credits are force activated, the action cannot be undone. 
  

To manually activate a client's referral credit:

1. Navigate to the Clients tab 

2. Search for the client's profile 

3. Scroll down to the Referral Credit section

4. Click on the View Referral Credit button

5. Next, select the edit icon
6. Then, select the Activate link
7. Confirm activation by selecting the Yes button                                                                                                                                                                                                                                                                                                                                                 

The referee's and referrer's credit will now be activated and can be used to make a purchase. 

For more information, contact us at support@mytime.com or (385) 233-6964.