Clocking In and Out in MyTime

MyTime allows staff to clock in and out of both productive and rest work types directly from the schedule, using either the web or mobile app. Staff can select from various work types configured by the business, depending on their role and access settings. This article outlines how to clock in and out from the web.

Things to know:

• The ability to clock in and out is governed by the Clock/Clock Out access control setting
• Only users with 'Support' and 'Service Provider' roles can clock in and out.
• If a staff member works at multiple locations, they must select the correct location when clocking in to ensure accurate time tracking.
• If a staff member is clocked into a work type not eligible for commissions, no commission will be paid for services or sales made during that time.
• Only service providers can clock in under the productive work type. All other roles can only clock in under non-productive or rest work types and cannot select productive work types.
• Rest Time work types (e.g. breaks, lunch) become visible after clocking in.
• If a break type is selected when clocking out:
  • The staff member will be clocked out, but the system will continue tracking the break duration
  • The break ends automatically when they clock back in

• Time entries can be edited using the Edit Clocked Hours modal, available from both the schedule and the Time Tracking Report.
  

Contents:

• Clocking In/Out of a Productive Work Type
• Clocking In/Out of a Rest Work Type

Clocking In/Out of a Productive Work Type

1. Log in to your MyTime account
2. Navigate to the schedule 
3. Filter by Day View or Agenda View 
4. Click your name at the top of the calendar 
5. From the dropdown, select Clock In: [Work Type].
6. The status icon will turn green, indicating you are clocked in.
   
   

To clock out at the end of your shift, repeat steps 2–4 and choose Clock Out from the dropdown.

Clocking In/Out of a Rest Work Type

To take a break (e.g. lunch or break): 

1. Go to the Schedule
   
2. Click your name at the top of the calendar 
3. Select Clock Out: [Rest Work Type] from the dropdown
4. You’ll be automatically clocked out of your previous work type.
5. The status icon will turn red to indicate a break is in progress.
   
   

To end the break and resume productive work:

Repeat the steps above and choose Clock In: [Productive Work Type] from the dropdown. The system will end your break and begin tracking time under the selected work type.

You can also clock in and out on the scheduler app. Learn more here.

If you have any questions, please contact our support team at support@mytime.com.