Surcharge Display for Online Bookings and Purchases (Coming Soon)

Modified on Fri, 19 Sep at 1:56 PM

This article explains how surcharges are displayed when clients book services/classes or purchase memberships, packages, or gift cards online. To configure surcharges, learn more here.

Things to know:

Surcharge Display Flow:

-New Client:

The surcharge does not appear until a credit card is added.
Once the card is entered and Complete is clicked, the surcharge is shown in the Confirm Payment modal.

- Existing Client (with a saved card):

The surcharge is displayed on the checkout page, even if the client chooses to replace the saved card.
After clicking Complete, the surcharge appears in the Confirm Payment modal.

- Guest Checkout:

The surcharge does not appear until a credit card is added.
Once the card is entered and Complete is clicked, the surcharge is shown in the Confirm Payment modal.

Contents:

Booking Services/Classes With Surcharges
Purchasing Membership/Gift Cards With Surcharges

Booking Services/Classes With Surcharges

Navigate to your booking page via the provided URL or the Book button on your website.
Select a location (if multiple locations exist)
Choose the desired service or class
Select a preferred date and time from the calendar
Proceed to Checkout and provide payment details
Click "Complete Booking"
A Confirm Payment popup will appear, showing:
- Total amount
- Surcharge amount
Click "Pay $X"
The booking confirmation page will appear

Purchasing Memberships/Packages/Gift Cards With Surcharges

Navigate to your booking page via the provided URL or the Book button on your website.
Select a location (if multiple locations exist)
Choose the desired package, membership or gift card
Proceed to Checkout and provide payment details
Click "Complete Purchase"
A Confirm Payment popup will appear, showing:
- Total amount
- Surcharge amount
Click "Pay $X"
The confirmation page will appear

For more information, contact us at support@mytime.com or (385) 233-6964.

Related Articles: