Add Image to Pet Profile

This article walks you through how to add a photo to a pet profile, along with requirements and where the photo will be displayed.

Things to know:

• The ability to add images to pet profiles is controlled by the “Accessing Client Records” access control setting.
• In-store staff can add photos to pet profiles on both the web and the Scheduler App

• Clients cannot upload or update pet photos through the guest app or the online booking widget.

• Once uploaded, pet photos are visible on the pet profile, within the Appointment Notes section of the appointment modal, and directly on the appointment tile.

• Only one photo can be added to a pet profile at a time. However, the photo can be deleted or replaced as needed.

• Supported image formats include JPEG, JPG, PNG, and GIF.

• For best results, use a landscape image that is at least 800 pixels wide and under 5 MB in size.

To add a photo to a pet profile:

1. Navigate to the Clients tab
2. Locate and select the desired client profile
3. Once the profile is open, find the pet you want to update
4. Click the Edit icon
5. Select the photo icon and choose a supported file (JPEG, PNG, or GIF) from your device
6. Confirm the upload
7. Click Save

Once saved, the photo will be visible in-store on the pet profile, the appointment tile, and within the Appointment Notes section of the appointment modal.

Pet Profile

Appointment Notes

Appointment Tile

Related Article

Adding Pets Manually

Importing Pets

Adding Pets on Scheduler App

Manage Pet Profile Online

Manage Pet Profile on Guest App