Scheduling Group Appointments In-Store

Group appointments can be scheduled in-store by entering the appropriate number of participants or resources needed. This streamlines booking management while ensuring accurate capacity control. 

Things to know:

• To utilize the group appointment feature, your account must be configured for it. This feature is controlled by a hidden setting. Learm more on how to configure this feature here
• Access to schedule group appointments is governed by the “Accessing Appointments” access control setting.
  
• Staff can specify the number of clients for an appointment by entering a value in the Qty field on the appointment modal. If the entered quantity exceeds the maximum set in the quantity custom field, an error message will appear: “Quantity exceeds max limit: X amount.” Despite the warning, the appointment can still be booked with the higher quantity.
• Additional customization options (enabled by MyTime Support upon request):
  • Add additional clients without email or phone: Allows bookings without requiring contact details for extra clients at checkout.
  • Add additional clients not required: Allows partial entry of additional client details during booking, with the option to complete later.

    Disable notifications for additional clients: Prevents automatic booking notifications from being sent to added clients.

To schedule a group appointment in-store:

1. Navigate to the Schedule
2. Use the filters to select the appropriate location
3. Click "New Appointment" (below the calendar) or click directly on a desired time slot 
4. Add a client
5. Select the date, time, staff, and service
6. After selecting a service, the resource field will appear automatically, showing the resource name and quantity
7. Enter the desired number of clients in the Qty field. Additional client fields will automatically generate.
   
8. Fill in the required details for the additional clients
   
9. Click Save at the bottom of the modal

Once saved, the group appointment will appear on the schedule.

For more information contact us at support@mytime.com.      

Related Articles:

• Booking Group Appointments Online
  
• Creating Resources
• Assigning Resources to Services
• Scheduling Appointments with Resources
• Appointment Count & Resource Capacity