Deleting Products in Inventory on Scheduler App

This article outlines the steps to delete products and product SKUs from inventory using the Scheduler App.

Things to Know:

• Deleting a Product
  • Removes the product and all its SKUs.
  • Completely deletes the product from inventory and sales options.
  • Use this option when a product is discontinued or no longer relevant.
• Deleting a SKU
  • Removes only the selected SKU, leaving other SKUs or variations of the product unaffected.
  • Use this when a specific variation is no longer available or needed.
• If a deleted product is included in an open ticket, attempting to close the ticket will trigger an error: "There are no stocks for X at the ticket location. Please restock first."
  
• Tickets containing deleted products cannot be refunded. Attempting to process a refund will display this error: "Can't return because there is a product that is no longer carried."
• Deleted products will still appear in reports, and historical data will be retained.

CONTENTS

• Delete Product
• Delete Product SKU

Delete Product

To delete a product:

1. Log into the app. If you need help logging in, learn more here

2. After signing in, you will be directed to the Schedule by default.

3. Tap "More" from the navigation menu.

4. Select Inventory

5. Choose the product you want to delete from the list.

6. Tap "Edit Details"

7. On the "Edit Product Details" screen, scroll to the bottom and tap "X Delete Product."

8. Confirm by selecting "Yes" to proceed 

9. The product will be permanently removed and will no longer appear in the inventory list

Delete Product SKU

To delete a product SKU:

1. Select the product from the inventory list

2. Tap "Edit Details"

3. Choose the SKU you want to delete

4. Click the "X Delete SKU" button 

5. The SKU will be removed from the list

6. Tap "Save" at the top of the "Edit Product Details" screen

7. Click "Save" again to confirm the changes.

8. The SKU will be removed from the inventory list

For more information, please contact our support team at support@mytime.com.