Revenue and Compensation for Multi-Client Services

Modified on Fri, 18 Apr at 3:27 PM

This article explains how revenue and compensation appear in various reports when a multi-client service, such as a couples massage, is booked. These services often involve multiple staff members, and the system accounts for that when distributing revenue and calculating commissions.

Things to know:

When multiple staff members are assigned to a multi-client service, the total service revenue is split evenly among them. Each staff member’s commission is calculated based on their portion of the revenue.

Contents:

Revenue and Compensation For Multi-Client
Prepaid Revenue and Compensation For Multi-Client

Revenue and Compensation For Multi-Client Services

Example Details:

Service Price - $280

Staff Commission Rate: 20%

Facility Fee - $5

Scenario: A client booked a multi-client service that involves two clients.

Outcome:

Revenue Reports (filtered by Time of Purchase, Time of Use, or Time of Use Legacy): Display one ticket showing the full $280 in the Service, Gross Revenue, and Net Revenue columns.
Client Revenue Report (filtered by Time of Purchase, Time of Use, or Time of Use Legacy): Displays the same ticket for each client included in the service. While the service price isn't repeated for each client, the $280 revenue is evenly split among them.
Compensation Reports: Displays $280 in the Service Revenue and $275 in the Commissionable Service Revenue column (calculated as $280 minus the $5 Facility Fee)

Prepaid Revenue and Compensation For Multi-Client Services

Example Details:

Service Price - $280

Staff Commission Rate: 30%

Payment Method: Membership Item Credit

Facility Fee - $5

Scenario: A client booked a $280 multi-client service using a membership item credit.

Outcome:

The service price shows as $0 with the label "In Membership."
Revenue reports:
- Time of Purchase: No revenue is displayed in the Service, Gross Revenue, or Net Revenue columns.
- Time of Use: Displays $280 in the Service, Gross Revenue, and Net Revenue columns.
- Time of Use (Legacy): No revenue is displayed.
Client Revenue Report:
- Time of Purchase: No revenue shown in the Service Revenue column.
- Time of Use: Ticket is shown for each client; the service revenue is split equally among them.
- Time of Use (Legacy): No revenue shown.
Compensation Reports: Service Revenue: $280 (credited as prepaid)