Revenue and Compensation for Multi-Staff Services

Modified on Fri, 18 Apr at 3:38 PM

In this article, we discussed how revenue and compensation are displayed in the reports for multi-staff service.

Things to know:

The ability to book multi-staff services is controlled by a hidden setting that only the MyTime team can enable. To enable the hidden setting, please contact your account manager or our support team at support@mytime.com. Learn more here
For multi-staff services, such as a couples massage, where multiple staff members are assigned to the service, the service revenue will be divided equally among the staff members. Consequently, the service commission will be calculated based on the revenue assigned to each individual staff member.

Contents:

Multi-Staff Service Price - $200

Staff 1 Commission Rate: 20%

Staff 2 Commission Rate: 20%

A client booked a multi-staff service.

Outcome:

Revenue Reports (filtered by Time of Purchase, Time of Use, or Time of Use Legacy): Display one ticket showing the full $200 in the Service, Gross Revenue, and Net Revenue columns
Booking By Staff Report (filtered by Time of Purchase, Time of Use, or Time of Use Legacy): Displays the same ticket for each staff member included in the service. While the service price isn't repeated for each staff member, the $200 revenue is evenly split among them.
Compensation Reports: Displays the same ticket for each staff member included in the service. While the service price isn't repeated for each staff member, the service revenue will be evenly split among all assigned staff members. For example, if two staff members are associated with a $200 service, each will see $100 reflected in both the Service Revenue and Commissionable Service Revenue columns.

Multi-Staff Service Price - $200

Staff 1 Commission Rate: 30%

Staff 2 Commission Rate: 20%

Credit Used: Membership Item Credit

A client booked a multi-staff service and used 1 membership item credit to cover a $200 service.

Outcome:

The service price shows as $0 with the label "In Membership."
Revenue reports:
- Time of Purchase: No revenue is displayed in the Service, Gross Revenue, or Net Revenue columns.
- Time of Use: Displays $200 in the Service, Gross Revenue, and Net Revenue columns.
- Time of Use (Legacy): No revenue is displayed.
By Staff Report:
- Time of Purchase: No revenue shown in the Service Revenue column.
- Time of Use: Ticket is shown for each staff member; the service revenue is split equally among them.
- Time of Use (Legacy): No revenue shown.
Compensation Reports: Displays the same ticket for each staff member included in the service (credited as prepaid). While the service price isn't repeated for each staff member, the service revenue will be evenly split among all assigned staff members. For example, if two staff members are associated with a $200 service, each will see $100 reflected in both the Service Revenue and Commissionable Service Revenue columns

For more information, contact us at support@mytime.com or (385) 233-6964.

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Multi-Staff Services