Booking Group Appointments Online

Clients can book group appointments online by selecting the desired quantity of resources or participants. If minimum and maximum quantities are set for a service, the service will only appear when the selected quantity falls within that range.

Things to know. 

• When booking a group appointment, clients must select the quantity they are booking for. To enable this, a quantity custom field needs to be created and made visible online. Please contact MyTime support for assistance with creating this custom field.   
  
• After the quantity custom field is set up, selecting a quantity on the booking widget becomes mandatory for all bookings.
  
• The quantity drop-down menu reflects the maximum amount configured in the quantity custom field.
  
• MyTime support can enable hidden settings that allow you to customize your booking process further, including:
• Controlling service visibility based on minimum and maximum quantity settings.  Based on these settings, services will appear or be hidden depending on the client’s selected quantity (e.g., a facial service with a minimum of 2 and maximum of 6 will only be available when the selected quantity is between 2 and 6). Note: activating this overrides the multi-client feature. 
• Allowing bookings without requiring additional clients’ phone numbers or emails during checkout.
• Permitting partial entry of additional clients’ information at booking time, with the option to add remaining details later.
• Configuring your account so that notifications are not sent to additional clients by default.
  

To book group appointments online, your client should:

1. Navigate to your booking page using the provided booking URL or the "Book" button on your website
2. Select a Location (if your business has multiple locations)
3. The quantity custom field will appear at the top of the Book Appointment page
4. Select the desired quantity from the drop-down menu. If a minimum or maximum quantity is configured for the service, only quantities within that range will allow the service to appear.
5. Click Book next to the desired service, then select a time on the Pick a Time page
6. On the checkout page, the selected quantity will be displayed alongside the appointment details. Clients also complete any required intake forms, provide payment information (if applicable), and enter additional client details.
7. Complete the booking

Related Articles

• Creating Resources
• Managing Resources
• Scheduling Appointments with Resources
• Appointment Count & Resource Capacity