Deleting Clients on Scheduler App

Modified on Tue, 7 Apr at 12:21 PM

In this article, we will walk through the process of deleting clients from the Scheduler App.

Things to know:

The ability to delete clients is controlled by the Deleting Clients access control setting
When a client is deleted, past appointments are retained, but future appointments are automatically cancelled
When a client profile is deleted, any pet/family member/vehicle profiles, membership, and packages are deleted as well
Deleted client profiles can still be accessed through reports and past appointments. When you view their profile, the word Deleted will appear in parentheses beside their name.

To delete a client:

Launch the MyTime Scheduler app on your device
Choose your login method:
- Standard: Enter your registered email address and password, then tap 'Sign In'
- Social Login: Select 'Continue with Google' or 'Continue with Apple' to use your existing credentials for a faster login experience. For details on how to, learn here
Once signed in, you will be directed to the schedule by default
Select "Clients" at the bottom of the screen
Select the client you wish to delete
Select the "Edit" option at the top of the screen
Navigate to the bottom of the page
Select "Delete Client"
The "Delete Client" modal will pop up, select "Delete"