Some businesses develop their own integrations, and while they work on implementing a CAPTCHA (Completely Automated Public Turing test to tell Computers and Humans Apart), they may temporarily disable MyTime’s built-in reCAPTCHA. However, it is strongly recommended to keep reCAPTCHA enabled, as it enhances security during checkout and protects against online fraud. This article explains how the reCAPTCHA feature works in MyTime.
Things to know:
- This feature is controlled by a hidden setting that can only be activated by the MyTime team. To enable it, please contact support@mytime.com.
- By default, reCAPTCHA is disabled.
- When disabled, clients will not need to complete a reCAPTCHA when signing up or signing in.
- When enabled, clients will be required to complete a checkbox-based reCAPTCHA when:
- Creating a new account
- Signing in
- Resetting a password on the booking widget
Contents
Signing Up on the Booking Widget
When signing up from the location page, service page, or checkout, the reCAPTCHA will appear and must be completed to finish the signup process. To complete the reCAPTCHA verification during signup:
1. Click 'Sign Up Now'
2. Enter the required details (name, email, password, etc.).
3. Check the 'Im not a robot' box.
4. Follow the on-screen instructions to select the appropriate squares.
5. Click Verify once the verification is complete
6. Click "Submit" to finish creating your account.
Signing In to the Booking Widget
When signing in, if a client enters their password incorrectly, a reCAPTCHA prompt will appear.
The client must complete the reCAPTCHA verification to proceed with signing in.
For more information, contact us at support@mytime.com or (385) 233-6964.
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