Closing the Register

Modified on Fri, 4 Apr at 12:44 PM

In this article, we will walk through the steps on how to close your register at the end of the day. 


Things to Know:

  • The ability to close registers is controlled by the "Accessing Register" access control setting.
  • The system records the staff member who closes the register, along with the date and time of closure.
  • If the entered cash float amount exceeds the actual cash in the register, the system will prompt you to deposit additional cash to cover the difference.
  • If the register is not closed by the end of the business day, the system will automatically close it at 11:59 PM.
  •  Negative values are not permissible for any count when closing the register and attempting to input such figures will result in a validation message being displayed, Invalid Quantity
  • You can attach multiple files and images to a register by clicking the "Attachments" link next to the Add/Withdraw button. You can upload up to 10 files at a time. Image files can be up to 10MB each, while other file types (such as .txt, .pdf, and .csv) can be up to 5MB each. All uploaded attachments will be stored and remain accessible within the register.
  • Files and images can be attached to a register either before or after it is closed. However, attachments cannot be added to registers that were never opened.


Contents:


Closing The Register

  1. Navigate to POS > Registers
  2. Select Enter Register button next to the desired register 
  3. Select the Close Register button 
  4. Enter the cash at the end of the day in the respective fields 
    • The actual and expected card and check values will be prefilled
    • You can enter the check and cash amount that you want to move to your bank account in the respective fields                                                                                                               
  5. Select the Submit Count button                                                                     
  6. Once submitted, the register will close and the Closeout Report will show the information you entered 


Closeout Report Fields


Field 

Description

Date/Time

The date and time the ticket was closed or refunded

Ticket #

The classifying number associated with a ticket. Clicking this link opens the ticket.

Type

Displays the payment method used - cash, credit card, etc. 

Amount

The total amount collected

Adjustment 

Manual adjustments made, withdrawal, and deposits

Closed By

The name of the staff member who closed the ticket

Count

The amount manually entered when closing the register

Over/Short

Expected Amount in Register - Actual Amount Counted in Register 

Starting Cash

Cash counted in the register at the beginning of the day

Opening Overage

Total Opening Cash Expected in Register - Actual Opening Cash Counted by the staff member 

Closing Cash

Cash counted in the register at the end of the day.

Closing Overage

Total Closing Cash Expected in Register - Actual Closing Cash Counted in Register

Cash Float

Cash remaining in the register 

Gift Cards

Payment received via gift cards

Others

Payment received via other payment methods.

Credit Cards Processed

Payment received via credit cards

Credit Cards Overage / Shortage

Total Credit Cards Expected in Register - Actual Credit Cards Counted in Register

Checks Overage / Shortage

Total Cash Expected in Register - Actual Cash Counted in Register

Cash to Bank

Cash sent to the bank

Checks to Bank

Checks sent to the bank

Total Deposit to Bank

Cash + Checks sent to the bank

Notes

Information entered by the staff member when closing the register. 


Accessing The Register After Closure


You can access the register after it has been closed to print the register or add attachments


  1. Navigate to POS > Register 
  2. Use the location and date filters to find the desired register
  3. Click 'View Report' next to the register in Closed status
  4. To print the report, click the 'Print Report' hyperlink at the top right-hand corner 
  5. The print screen will appear; after setting your printing preferences, click 'Print' to complete 
  6. To add attachments to the closed register, click the 'Attachments' hyperlink next to the print report option
  7. The Attached Files Audit Trail will open—click the "Attach Files" hyperlink
  8. Upload the file/image from your device
  9. Click Save to confirm

For more information, please contact our support team at support@mytime.com.

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