This report displays all transactions processed during the day. It can be accessed from the POS or Reports tab.
Things to know:
- For franchise businesses, this report is not visible at the parent level because the POS is not accessible there.
- Transactions will only be recorded in the register if the register is open and selected at the ticket payment step.
- Transactions are listed by the payment date, not the date the ticket was closed.
- Prepaid tickets (appointments booked and paid for online) are not recorded in the register.
- Registers left open overnight will be automatically closed by the system a few minutes after midnight (merchant time). The system will assume a perfect count for cash/checks and credit cards when closing.
- Deposits paid for online will not be visible in the register.
Access from the POS tab:
Navigate to POS
- Select the Registers tab
Access from the Reports tab:
- Navigate to Dashboard
- Select the Reports tab
- Under the Point Of Sale section, select the All Registers report
Once on the register page, you can filter by location and date. To access the report, select the View Report button next to the closed register.
Report Fields
Field | Description |
Date/Time | The date and time when the ticket was closed or refunded. |
Ticket # | The ticket number. Clicking the link opens the ticket details. |
Type | The payment method used (e.g., cash, credit card, prepaid deposits). |
Amount | The total amount collected for the transaction. |
Adjustment | Manual adjustments made, including withdrawals and deposits. |
Closed By | The name of the staff member who closed the ticket. |
Count | The amount manually entered when closing the register. |
Over/Short | The difference between the expected amount in the register and the actual amount counted. |
Starting Cash | Cash counted in the register at the start of the day. |
Opening Overage | The difference between the total expected opening cash and the actual opening cash is counted. |
Closing Cash | Cash counted in the register at the end of the day. |
Closing Overage | The difference between the expected closing cash and the actual closing cash counted. |
Cash Float | Cash remaining in the register after closing. |
Gift Cards | Payment received via gift cards |
Others | Payment received via other payment methods |
Credit Cards Processed | Payment received via credit cards |
Credit Cards Overage / Shortage | The difference between expected and actual credit card amounts is counted in the register. |
Checks Overage / Shortage | The difference between expected and actual check amounts is counted in the register. |
Cash to Bank | Cash physically sent to the bank. |
Checks to Bank | Checks physically sent to the bank. |
Total Deposit to Bank | Combined total of cash and checks sent to the bank. |
Notes | Any information entered by the staff member when closing the register. |
For more information, contact us at support@mytime.com or (385) 233-6964.
Related Articles:
Depositing and Withdrawing Cash from the Register
Attaching Images/Files To The Register
Withdrawing Tips from the Register
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