This report displays all transactions processed during the day. It can be accessed from the POS or Reports tab.
Things to know:
- For franchise businesses, this report isn’t visible because the POS is not accessible at the parent level
- Transactions will only be reflected in the register if the register is open and selected at the ticket payment step.
- Transactions are displayed on the date when the payment was made, not the date when the ticket was closed.
- Prepaid tickets are not recorded in the register
- Registers that were left open overnight will be automatically closed by the system a few minutes after midnight (merchant time). The system will assume a perfect count" for cash/checks and credit cards.
Access from the POS tab:
Navigate to POS
- Select the Registers tab
Access from the Reports tab:
- Navigate to Dashboard
- Select the Reports tab
- Under the Point Of Sale section, select the All Registers report
Once on the register page, you can filter by location and date. To access the report select the View Report button next to the closed register.
Report Fields
| Field | Description |
| Date/Time | The date and time the ticket was closed or refunded |
| Ticket # | The classifying number associated with a ticket. Clicking this link opens the ticket. |
| Type | Displays the payment method used - cash, credit card, etc. (including prepaid deposits) |
| Amount | The total amount collected |
| Adjustment | Manual adjustments made, withdrawal, and deposits |
| Closed By | The name of the staff member who closed the ticket |
| Count | The amount manually entered when closing the register |
| Over/Short | Expected Amount in Register - Actual Amount Counted in Register |
| Starting Cash | Cash counted in the register at the beginning of the day |
| Opening Overage | Total Opening Cash Expected in Register - Actual Opening Cash Counted by the staff member |
| Closing Cash | Cash counted in the register at the end of the day. |
| Closing Overage | Total Closing Cash Expected in Register - Actual Closing Cash Counted in Register |
| Cash Float | Cash remaining in the register |
| Gift Cards | Payment received via gift cards |
| Others | Payment received via other payment methods |
| Credit Cards Processed | Payment received via credit cards |
| Credit Cards Overage / Shortage | Total Credit Cards Expected in Register - Actual Credit Cards Counted in Register |
| Checks Overage / Shortage | Total Cash Expected in Register - Actual Cash Counted in Register |
| Cash to Bank | Cash sent to the bank |
| Checks to Bank | Checks sent to the bank |
| Total Deposit to Bank | Cash + Checks sent to the bank |
| Notes | Information entered by the staff member when closing the register. |
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