Appointment Booking Notifications

Staff members can receive their own notifications for bookings, which can be turned on or off based on personal preferences. In this article, we will walk you through the steps to configure and disable appointment booking notifications.

Things to Know:

• You can configure appointment notifications to be received via text, email, or both
• You can disable the ability for your staff members to receive booking notifications. This is controlled by a hidden setting that only the MyTime team can enable. To enable this hidden setting, please contact our Support Team at support@mytime.com.
  
• Once staff members opt in to receive appointment booking notifications, they will be notified when an appointment or class is scheduled or canceled.
• If an appointment is rescheduled, they will receive a notification with the updated date. However, they will not receive notifications for other changes, such as price adjustments or status updates (e.g., when an appointment is checked in or marked as confirmed).

Contents

• Configuring Appointment Booking Notifications
• Disabling Booking Notifications

Configuring Appointment Booking Notifications

1. Navigating to Business Setup > Staff & Availability
2. Select your staff profile
3. Scroll down to the Bookings section
4. Enter their email address or phone number in the relevant fields and ensure that the desired option is checked                    
5. Once you have made your changes, don’t forget to save 

Disabling Booking Notifications

Once the hidden setting is enabled:

1. Navigate to Business Setup > Staff & Availability
2. Select a staff member's profile
3. When the staff member's profile opens, scroll to the "Bookings" section
4. Under the "Bookings" section, you will no longer see the "Appointment Booking Notifications " setting

Whenever appointments are made for that staff, they will receive no notification via email or text.

For more information contact us at support@mytime.com.