Adding Work Hours and Assigning Locations

In this article, we will guide you through the process of adding work hours and assigning locations to staff profiles.

Things to know:

• The ability to add or edit location and hours on a staff profile depends on the "Accessing Staff & Availability" and "Assigning Work Hours to Staff Members" access control permissions.
• Clients will be unable to book online with a staff member unless work hours or custom hours are set for that staff member.
• If work hours are assigned to a staff profile and custom hours are added, the custom hours take precedence and override the standard work hours
• Service providers must be assigned to at least one location; otherwise, they will not appear on the schedule, and clients will not be able to book with them.
• Removing a location from a staff member’s profile will preserve:
  • All upcoming appointments for that staff member at the location that has been unassigned.
  • Historical scheduled hours on the schedule
• The hours displayed on the location picker page reflect business hours, not individual staff work hours. Learn more here.

Contents

• Adding Work Hours and Assigning Locations
• Removing a Location from a Staff Member Profile

Adding Work Hours and Assigning Locations

To assign a location and hours to a staff member simply:

1. Navigate to Business Setup > Staff & Availability
2. Locate and select the staff member to whom you wish to assign a location and add work hours
3. When the staff member profile opens, scroll to the Location and Hours section
4. A location is automatically assigned to staff members based on the location you selected while adding the staff member.
5. You can either proceed to add work hours for the staff member or remove the location and choose a different one to assign to the staff member.
6. To add work hours, click on the "Add Hours" hyperlink on the specific days you would like the staff member to work
7. Each time you click the "Add Hours" hyperlink, the system will automatically populate a start and end time for you. By default, clicking the "Add Hours" hyperlink will display a work time of 9:00 AM to 5:00 PM.
8. You can modify the start and end time by selecting different values from the dropdown menu for the staff member's shift.
9. Once you’re finished, scroll to the bottom of the page and click "Save."

Removing a Location from a Staff Member Profile

To remove a location from a staff member profile:

1. Navigate to Business Setup > Staff & Availability
   
2. Locate and select the staff member
   
3. Scroll to the Location and Hours section
   
4. Click "Remove Location" for the assigned location
   
5. Confirm in the pop-up by clicking "Remove Location"
6. The staff member profile will no longer display work hours for that location

For more information, contact us at support@mytime.com.

Related Articles:

Creating / Editing Custom Work Hours

Historical Data for Working Hours In Reports

Staff Scheduling Report