Reopen Closed Purchase Orders

Modified on Fri, 18 Jul at 12:07 PM

MyTime allows you to reopen a closed Purchase Order (PO) and make necessary updates, including adjusting the timeframe during which edits are allowed. This article walks you through the process of reopening and editing a closed purchase order.


Things to know:

  • The ability to reopen a closed purchase order is governed by a hidden setting that can only be enabled by the MyTime team. To enable this hidden setting, please contact our support team at support@mytime.com.
  • This functionality is also controlled by the "Manage Purchase Order" access control setting.
  • By default, you can reopen and edit a PO within 30 days of its closure. This timeframe is customizable and can be shortened or extended based on your business needs.
  • Editing the invoice number and PO# on a purchase order is allowed for up to 45 days. This time limit is fixed and cannot be changed.
  • When a purchase order is reopened, its status will automatically update to "Ordered."
  • You can filter purchase orders by status using the Purchase Order Status dropdown filter on the Purchase Order page. This feature allows users to easily sort POs by a specific status. The available options include:
    • All Statuses
    • Draft
    • Ordered
    • Requested
    • Checking In
    • Completed
    • Canceled


Contents:


Reopening Purchase Orders


Once the hidden setting is enabled, follow these steps to reopen a closed purchase order:

  1. Navigate to POS > Inventory 
  2. Select Purchase Orders from the left panel
  3. Locate a closed Purchase Order you wish to open
  4. Click the View button next to the PO
  5. At the top right of the page, click 'Reopen Order' 14758635-510873e39ba6dbafc3d8ce6e4a05885b.png

  6. Confirm the action when prompted.

14758729-4e29d82edfa91062f29de3dac3b7fbe7.png



Editing Reopened Purchase Orders


Once reopened, you can make the following changes:   


Purchase Order Number (PO #): Click the hyperlinked PO number to open a modal where you can update it

Click Save to apply your changes


Invoice ID: Click the hyperlinked Invoice ID to edit it. A modal will appear for you to make changes

Click Save when done 


Cost: Click the hyperlinked cost to adjust it

Enter the updated amount in the modal and click Save    


Shipping Fee: Click the hyperlinked shipping fee to modify it. Make changes in the modal and click Save


Finalizing the Reopened Purchase Order


After making your updates, click the Check In Order button at the top right to proceed. 


This will change the PO’s status to “Checked In.” On the Checked-In page, you can:

  • Add products
  • Apply discounts
  • Adjust costs and prices before finalizing the check-in

Learn more about the check-in process here.

 

If you have any questions, please contact our support team at support@mytime.com. 

 

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