Manually Split Tips

You can split tips manually between staff members who were involved in a service. This can be done on the new ticket or closed ticket screen. In this article, we will walk through how to split tips on the new ticket and closed ticket pages.

Things to know: 

• The Split Tip modal will display all staff members, including account owners.
• Staff members are listed alphabetically in the modal.

Splitting Tips on the New Ticket Page

To split a tip to multiple staff members on the new ticket page:

1. Navigate to POS > New Ticket 
2. Add an appointment to the ticket
3. Enter an amount in the tip field
4. Select the Split link next to the tip amount                                                                                 
5. When the Split Tip modal pops up, select the + Add Staff Member  
6. Choose a staff member from the drop-down 
7. Enter the amount you want the staff member to receive. 
8. Save 

Splitting Tips on the Close Ticket Page

To allocate a tip to multiple staff members on the closed ticket page:

1. Navigate to POS > Closed Tickets
2. Find and open the ticket you want to adjust. 
3. Click the Edit link next to the tip amount.                                                                                   
4. In the Split Tip pop-up window, click + Add Staff Member.  
5. Select a staff member and the amount the other staff should receive 
6. Save 

If you have any questions, please contact our Support Team at support@mytime.com. 

Related Article:

Automatically Split Tips for Multi-Staff Appointments