Pausing Promotions

You can pause seasonal or limited-time promotions once their active period has ended. This article walks you through the steps to pause a promotion.

Things to know:

• The ability to pause promotions is controlled by the "Accessing Promotions" access control setting
• Once a promotion is paused, it can no longer be used online or in-store
• For franchises using global promotions, promotions cannot be paused at the child level. To pause a global promotion, the change must be made at the parent level.

To pause a promotion:

1. Navigate to Marketing > Promotions
2. Locate the promotion you want to pause and click the Edit icon
3. Click the Pause button next to the Duplicate Promotion button
4. The promotion will enter a Pending Pause status until you save it
5. Click Save Changes
6. Once saved, the promotion will be paused and display a Paused status

For more information contact us at support@mytime.com.

Related Articles:

• Global Promotions
• Promotion General Settings & Restrictions
• Promotion Criteria and Benefits
• Service Promotion Setup
• Class Promotion Setup
• Product Promotion Setup
• Gift Card Promotion Setup
• Membership Promotion Setup
• Package Promotion Setup 
• Applying Promotions Online
• Promotions Report