Digital Signage Configuration Interface

In this article, we’ll guide you through the steps to set up your digital signage. 

Things to know: 

• This feature is controlled by a hidden setting that only the MyTime team can enable. To enable the hidden setting, please contact our Support Team at support@mytime.com. 
• The digital signage configuration page becomes accessible when the "Access Digital Signage" access control permission is enabled.
• Message updates are synced every 10 seconds, so you can pause, update, or delete messages (pictures, videos, or text messages) and the Digital Signage waitboard will be updated instantly. 

CONTENTS

• Configure Digital Signage
• Create Signage Templates 
• Create Announcement Messages

Configure Digital Signage

Once the hidden setting is enabled:

1. Navigate to Location Setup

2. Select the Signage tab 

3. You will be given the option to do the following:

• Create and edit "Signage Templates" 

• Create and edit "Announcement Messages"

Create Signage Templates 

Signage templates are used to define how the digital signage should be displayed. You can create multiple templates and choose the locations they should apply to.

To create a new digital signage template:

1. Click the Create New Template button in the top right corner
2. Add the following:
   • Template Name - This is the template name for your own reference.  It is not shown anywhere on the external display to clients.  The template name helps your staff choose the right template to display. 
   • Locations - This determines which locations are permitted to use and display this template. This is not shown anywhere on the external display to clients.
   • Logo - Upload the logo that should show at the top of this template. The logo is displayed on the external display and is shown to clients.
   • Theme Color - This determines the color of the banner behind the words SERVICE NUMBER, WINDOW NUMBER, and EST. WAIT TIME on the digital signage display. The banner is displayed on the external display and shown to clients.
   • Layout -  This determines the layout of the external display. Fullscreen layout will display the waitlist across the entire screen. Half screen layout will split the screen between the waitlist and the multimedia promotions.
   • Waitlist Based On - This option allows you to show all appointments at the location or only those related to a specific resource or resources (for instance, rooms or counter windows). If you choose Appointments by Resource here, a list of resources available at the location will be presented so that you can choose the related resources from which to base the waitlist calculation.
3. Save

Create Announcement Messages

To create Announcement Messages:

1. Click the Create New Message button  

2. This will open the Message modal for configuration: 

• Message Name- Choose a name for the message to help identify the message in the Announcement Messages list. This name is not shown to clients. 
• Message Type: There are 4 types of announcement messages: 
  • Announcement- displays scrolling text at the bottom of the screen
  • Promotion Video- displays a video to the right side of the waitlist. When the video is complete, the next video or image will be displayed, otherwise, the video will be looped. Portrait orientation videos with an aspect ratio of 3:4 work best. 
  • Promotion Image- displays an image to the right side of the waitlist. Images will be displayed for 10 seconds each before the next image or video is shown. You can upload images that are up to 5MB in size. PNG, JPG or GIF are accepted. Portrait orientation videos with an aspect ratio of 3:4 work best. 
  • Emergency Announcement- displays scrolling white text over a red background at the bottom of the screen. The Emergency Announcement will overwrite any regular Announcement that is currently running until it is paused or deleted.
• Locations- Choose which location or locations should display the message
• Time- Choose whether the message is permanent or has set dates and times it should display.
  • Permanent- The message will always be displayed as long as it is not paused 
  • Display Between Set Dates- Specify a start date and time as well as an end date and time. 
    
• Media Options- Depending on the Message Type chosen, you will have one of the following options:
  • Content- The content field is shown only for Announcements and Emergency Announcements. This is a text field that allows you to enter a minimum of 5 characters and a maximum of 500 characters. The text will be displayed in a banner that runs horizontally across the bottom of the screen and will be looped. 
  • Upload Image - The upload image option is only shown for Promotion Image message types. The Promotion Image message type allows you to upload an image that is up to 5MB in size. You can use a JPEG, PNG, or GIF image type. Portrait orientation images work best
  • Embed Video- This field is only shown for Promotion Video message types. To embed videos, you’ll need to copy the embed URL from YouTube and paste it in the Video Link field. 
    • To get the embed URL from YouTube:
      • Go to www.youtube.com
      • Find the video that you would like to add to the Announcement Message
      • Click on share 
      • Click on the embed option 
      • Copy just the part of the code that is a URL, like https://www.youtube.com/embed/VIDEO_ID  Example: https://www.youtube.com/embed/epblU2CwnTQ 
      • Paste the YouTube embed link into the Video Link field in your MyTime Digital Signage setup page. 
• Preview- The preview gives you an idea of what your message will look like when it is displayed on the Digital Signage. 

For more information, contact support@mytime.com.

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