Digital Signage Configuration Interface

Digital signage allows you to display dynamic content—such as advertisements, product details, announcements, or real-time check-in and waitlist updates—on digital screens like TVs, LED walls, or projectors across your business locations. With MyTime, you can manage and update your digital displays remotely in real time, ensuring consistent messaging across one or multiple locations.

Things to know:

• Digital signage is a custom feature managed by the MyTime team. To enable it for your account, contact support at support@mytime.com.
• The ability to configure the digital signage is controlled by the "Access Digital Signage" access control setting.
• MyTime syncs digital signage content every 10 seconds. Any updates you make such as pausing, editing, or deleting images, videos, or text messages will automatically refresh on your active digital signage whiteboards almost instantly.
• Clients who are currently in your walk-in queue or checked in for an appointment will automatically appear on the display screen.
• To keep your screens clean and relevant, canceled appointments and no-shows are automatically hidden.

Contents

• Configure Digital Signage
• Create Signage Templates 
• Create Announcement Messages

Configure Digital Signage

Once digital signage is enabled for your account, follow these steps to set up templates and announcement messages.

1. Go to Location Setup
2. Select the Signage tab
3. From here, you can create and manage:
   • Signage Templates (screen layout and design)
   • Announcement Messages (promotions, text banners, and alerts)

Create Signage Templates 

Signage templates define how your content looks on screen. You can create multiple templates and assign them to specific business locations.

1.  Click Create New Template in the top right corner.
2. Fill out the configuration fields:
   • Template Name: Internal reference name for staff (not visible to clients).
   • Locations: Select which location(s) can use this template (not visible to clients).
   • Logo: Upload a logo to display prominently at the top of the screen.
   • Theme Color: Choose the color for the banner background behind Service Number, Window Number, and Est. 
   • Wait Time Layout
   • Fullscreen: Displays the waitlist across the entire screen.
     
   • Half Screen: Splits the screen between the waitlist and promotional media.
   • Waitlist Based On
   • All Appointments: Displays all appointments for the location.
     
   • Appointments by Resource: Filters the waitlist by specific resources (e.g., rooms or service counters).
3. Click Save

Create Announcement Messages

Announcement messages let you run promotions, media, or emergency banners alongside or below your waitlist.

1. Click Create New Message to open the setup modal
2. Configure your message details:
3. General Details
   • Message Name: An internal label to help you identify the message in your list.
   • Locations: Select the location(s) where this message should appear.
   • Schedule Options:
   • Permanent: Runs continuously until manually paused or deleted.
   • Display Between Set Dates: Schedule the exact start date/time and end date/time for the message to run.
   • Message Types & Media Specs
   • Choose one of four message types:
   • Announcement (Text Banner)
     
   • Description: Displays scrolling text along a banner at the bottom of the screen..
   • Media Specs: Enter text in the Content field (5 to 500 characters). Text loops continuously..
   • Promotion Video
   • Description: Plays video content on the right side of the waitlist (available in Half Screen layout).
   • Media Specs: Paste a YouTube Embed URL into the Video Link field.
     
   • Recommended Format: Portrait orientation with a 3:4 aspect ratio. Videos loop continuously unless multiple media items are scheduled.
   • Promotion Image
   • Description: Displays static or animated images on the right side of the waitlist for 10 seconds each before cycling to the next media item.
   • Media Specs: Upload PNG, JPG, or GIF files (Max size: 5MB).
     
   • Recommended Format: Portrait orientation with a 3:4 aspect ratio.
   • Emergency Announcement
     
   • Description: Overrides any regular announcement banner to show scrolling white text over a bold red background across the bottom of the screen..
   • Media Specs: Enter text in the Content field (5 to 500 characters). Remains active until paused or removed.

For more information, contact support@mytime.com.

Related Article:

Digital Signage Display