Redeeming Gift Cards In-store in POS on the Scheduler App

When a client purchases a gift card online, the recipient receives an email containing the gift card details. The gift card can then be redeemed in-store through multiple methods. This article outlines how to redeem gift cards using POS on the scheduler app.

Things to know:

• The ability to redeem gift cards in-store through POS on the scheduler app is governed by the Creating Tickets access control setting.
• Clients can redeem a gift card by presenting one of the following: 
• The original email containing the gift card details, or the gift card code directly.
• Staff members can also look up the gift card code using the Gift Card Balance report.
• A gift card can be applied to any client’s purchase as long as the gift card code is available.
• The Gift Card section on the client’s profile displays each card’s remaining balance.
• The Gift Card Balances report lists the current balance of all active gift cards.
• The Gift Card Activity report provides a complete record of all gift card transactions and usage details.

To redeem a gift card in POS, simply:

1. Log into the app. For details on how to, learn more here
2. Once signed in you will be directed to the schedule by default
3. Select the POS icon
4. Add a client 
5. Add the item(s) to the ticket
6. Tap "Pay"
7. Select the +Gift Card hyperlink
8. From here you can:
   • Manually enter the gift card code
   • Enter the amount to apply to the ticket
9. Tap " Add"
10. Tap  "Finish"
11. You will be redirected to the payment confirmation page. 

For more information contact us at support@mytime.com.

Related Articles:

• Redeeming Gift Cards In-store in POS
  
• Gift Card Settings
• Gift Card Expiration
• Adding Gift Cards Manually on Client Profile
• Editing Gift Cards in the Client Profile
• Gift Card Audit Trail
• Importing Gift Cards
• Selling Electronic Gift Cards in POS
• Sell & Redeem Gift Cards via Ingenico Credit Card Terminals
• Purchasing Gift Cards Online
• Redeeming Gift Cards Online