Creating Resources

Modified on Fri, 25 Jul at 4:31 PM

A resource is any item required to perform a service that must be booked along with that service. For example, a room is considered a resource if a service cannot be performed without it. Other examples include massage tables, grooming tubs, chairs, and specialized machines. With MyTime’s resource feature, you can manage and track resource availability to ensure the necessary equipment or space is always available when scheduling appointments.


Things to know:

  • The ability to create resources is governed by the "Accessing Staff & Availability" access control setting.
  • Once a resource is created, it can be viewed on the schedule, where you can filter by resources and clock in with the resource. Additionally, once a resource is configured within a service on the appointment modal, the resource field will appear with the name of the resource when that service is selected. 
  • On the service menu, resources can be allocated to both buffer and processing times. Once assigned, the buffer/processing time will be displayed under the resources for that specific appointment on the schedule.
  • If an appointment is booked with a service that has assigned resources, and the resource is later deleted, the appointment will be automatically cancelled. 
  • If a resource is assigned to a service but is later deleted, the resource will be removed from the service modal.
  • If an appointment is booked with a service that has an assigned resource, and the service is later deleted, the service name will display with "Deleted" in brackets, and the resource field will no longer be visible in the appointment modal. 


CONTENTS


Creating Resources For Single-Day Services

  1. Navigate to Business Setup > Staff & Availability page
  2. Select the Manage Resources button
  3. Select the "+Add New Resource" link 
  4. On the resource modal, you can add:                                                                                                                                                                
    • Location: Select the location where this resource will be available
    • Resource Name: Name the resource. This resource name will only be visible to you and your staff members, not to clients
    • Availability: Click the "Add hours" link to specify the bookable hours for the resource. For single-day appointments, the selected hours should align with the availability of services associated with this resource
    • Bookings Per Time Slot: This refers to the capacity of the resource: the number of appointments the resource can accommodate within a single time period. For example, If the resource is a room, and this room can accommodate three appointments at the same time, enter the value “3”. If the room can only accommodate one appointment, enter “1”
  5. Save


Creating Resources For Multi-Day Services 

  1. Navigate to Business Setup > Staff & Availability page
  2. Select the Manage Resources button
  3. Select the "+Add New Resource" link 
  4. On the resource modal, you can add:                                                                                                                                      
    • Location: Select the location where this resource will be available
    • Resource Name: Name the resource. This resource name will only be visible to you and your staff members, not to clients
    • Availability: Click the "Add hours" link to specify the bookable hours for the resource. For multi-day services, such as 24-hour boarding services, the bookable hours should be set from 12:00 am to 12:00 am to align with the service's availability associated with the resource. 
    • Bookings Per Time Slot: This refers to the capacity of the resource: the number of appointments the resource can accommodate within a single time period. For example, If the resource is a room, and this room can accommodate three appointments at the same time, enter the value “3”. If the room can only accommodate one appointment, enter “1”
  5. Save 


Your created resources will then be listed on your 'Manage Resources' page. You may return to this page at any time to add, edit, duplicate, or delete resources

 

We hope this helped! If you have any additional questions, feel free to email us at support@mytime.com.

 

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