By Resources Report

Modified on Tue, 4 Feb at 8:17 AM

This report displays appointment revenue based on the resources utilized and can help track your resource capacity. With MyTime's resource booking feature, you can monitor your resources to ensure that essential items like rooms are always available to support specific services.


Things to Know:

  • Resources need to be configured on the account. Learn more here
  • You can assign resources to either all services or to specific services. Learn more  here
  • Once an appointment is scheduled with services that utilize resources, the "By Resources" report will update accordingly.
  • Services utilizing multiple resources will be reflected multiple times in the report. However, the calculation for the service revenue and appointment count will remain unique.
  • The ticket number will only be displayed if the appointment is part of a closed ticket
  • Data in the "Prepaids" column exposed for "Revenue At Time of Purchase" is only available as of January 1, 2022.
  • For multi-day appointments, you can configure your account to display revenue earned on the final date of the appointment instead of the first. For example, if an appointment runs from September 6, 2024, to September 20, 2024, the revenue will be recorded on September 20, 2024. This feature is managed through a hidden setting that only the MyTime team can enable. To activate this setting, please reach out to our Support Team at support@mytime.com. Note that once enabled, this change is irreversible and will only apply to appointments and tickets created after activation.

  • Historical data for deleted resources will remain accessible in this report


To access this report:


  1. Navigate to your Dashboard

  2. Select the Reports tab

  3. Under the Bookings section, select the "By Resources" report

Reports-MyTime (6).png


When the report opens, you can filter by a specific location, staff, service category, service, date, and revenue at the time of use or purchase. Below the filters, to the right, you have the option to download the report as a CSV, PDF, or print version.


Once you have selected your filters, click on the UPDATE button to generate the desired data. 


Report Filters


FilterDescription
LocationThe location where the appointment took place
StaffThe staff member who performed the service during the date range and location selected
Service CategoryThe category to which a service belongs
ServiceThe name of the service
DateThis range will determine the appointments that were booked during the date range selected.
Revenue AtIf Revenue At Time of Use Legacy is selected: 
  • Revenue from gift card sales will not be displayed a the gift card column will be hidden 
  • Prepaid revenue (revenue from services, classes, or products redeemed through membership item credit or package credit) will not be displayed as the prepaid column will be hidden
  • Membership value credits will be deducted from the membership revenue

If Revenue At Time of Use is selected:
  • Revenue from gift card, membership, and package sales will not be displayed
  • Prepaid revenue (revenue from services, classes, or products redeemed through memberships, packages, or gift cards) will be displayed in the respective column

If Revenue At Time of Purchase is selected:
  • Revenue from gift card, membership and package sales will be displayed in the respective columns
  • Prepaid revenue (revenue from services, classes, or products redeemed through memberships, packages, or gift cards) will be displayed in their respective columns and then deducted from the prepaid column


Report Columns


ColumnDescription
ResourceDisplays the name of the resource
Appointment TimeThe appointment start time and date
Appointment #The classifying number associated with an appointment. Clicking this link opens the appointment modal in Schedule
TicketThe classifying number associated with a ticket. Clicking this link opens the ticket in MyTime POS
ClientClient associated with the appointment. Clicking this link opens the client's profile
Family Member/PetFamily member/pet associated with the appointment. Clicking this link opens the family member's/pet's profile
StaffThe staff member who performed the service 
Service RevenueService revenue earned for the date range selected. Prepaid revenue (revenue from services redeemed through membership item credit or package credit) will not be displayed if the "Revenue At Time Of Use Legacy" filter is selected.
PrepaidsThis includes package, gift card, referral credit, membership item, and value credit redemptions. The Prepaid column will not be shown if either the "Revenue At Time Of Use"  or "Revenue At Time Of Use Legacy"  filters are selected.
RefundsIncludes refunds for all item types (service, product, membership, package, gift card, misc. fee, cancellation fee) during the date range selected
Environmental FeeEnvironment fees collected during the date range and location selected
TotalTotal service revenue generated for the date range selected (Service Revenue - {Refunds + Environmental Fees})

 

For more information, contact us at support@mytime.com or (385) 233-6964.    

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article