Start Service Button on Appointment Modal

At MyTime, the "Start Service" button on the appointment modal allows you to update the start time to the actual time the appointment commenced, rather than the originally scheduled time. This article will walk you through the steps to set up your account to display the "Start Service" button on the appointment modal.

Things to know:

• The ability to add the "Start Service" button to the appointment modal is controlled by the "Show Appointment Start Button" setting and the "Accessing Account Settings" access control setting.
• Clicking the "Start Service" button will not only update the appointment's start time but will also adjust the end time according to the appointment's duration.

Contents

• Configuration of the Start Service Button on the Appointment Modal
• Utilization of Start Service Button on Appointment Modal

Configuration of the Start Service Button on the Appointment Modal

Log into your account:

1. Navigate to Business Setup > Settings
2. Scroll down to the Calendar section and locate the "Show Appointment Start Button" setting
3. Toggle the setting to “Yes”                                   
4. At the bottom of the settings page, click "Save"

Utilization of Start Service Button on Appointment Modal

1. Navigate to the Schedule
2. Filter to the desired location and staff
3. Locate and select the appointment you wish to start
4. Select the "Start Service" button
5. Once the Start Service button is selected, the following will take place.
   • The appointment’s start time will update to the current time.
   • For example: If the appointment was originally scheduled for 11:00 a.m., but the client arrives at 12:48 p.m., clicking "Start Service" at 12:48 p.m. will change the start time to 12:48 p.m.
   • The end time will automatically adjust based on the service duration.
   • The time the "Start Service" button was pressed will be reflected in the audit trail on the appointment modal and the Appointments report.

• Audit Trail

• Appointments Report 

For more information contact us at support@mytime.com or (385) 233-6964.