Configuring Auto-Lock for Web & Mobile App

MyTime allows businesses to automatically lock their accounts after a period of inactivity, helping to protect sensitive data. You can set separate timeouts for the Scheduler web app and mobile app. If no value is entered for the mobile app, it will use the same auto-lock time set for the web app.

Things to know:

• This feature is controlled by the "Accessing Account Settings" access control setting
• The web and mobile app can have different timeout durations to meet your business needs
• If the "Auto-lock mobile app after" field is left blank, the system will default to the "Auto-lock web app after" value
• Once locked, users must enter their password to resume their session
• Shorter durations are recommended for shared devices or high-traffic environments to prevent unauthorized access.
• Auto-lock via Inactivity (Web & Mobile)

• Once configured, the system enforces the timeout based on the seconds entered
• When the limit is reached, the account locks and a sign-in modal appears, prompting the user for their password to regain access

• Auto-lock after POS Ticket is Closed

• You can also enable your account to lock the screen immediately after a ticket is closed, requiring re-authentication before the next sale

• When this specific setting is enabled, the system will immediately lock the session as soon as a staff member closes a ticket in the POS. A sign-in modal will appear, requiring the staff member to re-authenticate before starting the next sale

  
  

To enable auto-lock:

1. Go to Business Setup > Settings
2. Under the Staff section, enter your desired inactivity time (in seconds) for:
3. Auto-Lock Web App After
4. Auto-Lock Mobile App After
5. Toggle "Lock Immediately When Ticket is Closed" to ON if you want the screen to lock the moment a POS transaction is finished
6. Select Save

Auto-lock on Web

Auto-lock on Scheduler App

For more information, contact us at support@mytime.com or (385) 233-6964.    

Related Articles:

Staff Settings

Installing and Signing into MyTime Scheduler App (Android and iOS)

Sign into MyTime as a Staff Member

Switch User