Applying Custom Discounts and Promotions in POS

This article explains how to apply and manage discounts and promotions in the POS, covering both automatic and manual methods to ensure clients receive the correct benefits at checkout.

Things to know:

• To configure promotions, learn more here.
• Discounts and promotions can be applied to services, classes, memberships, packages, and gift cards.
• They can be added to individual items or all items on a ticket.
• Discounts and promotions cannot be applied to taxes or fees.
• Promotions that are set to auto-apply will not be available for manual entry in the POS.
• By default, promotions are applied to the least expensive eligible item on a ticket. If you prefer to prioritize higher-value items, you can enable the “Apply Promotions in Order of Highest to Lowest Item Cost” setting under Business Setup > Settings. For franchise businesses, this setting is managed at the parent level and applies to all child locations.
• Promotions are displayed in the following format: [Promo Code]: [Promotion Name]. For example, a promotion named "New Year Sale 15% Off" with the code NEWYEAR15 will appear as: NEWYEAR15: New Year Sale 15% Off. If the promo code and promotion name are identical, only the code will be displayed. Example: NEWYEAR15.
  

Contents

Applying Discounts to POS Tickets

Applying Promotions to POS ticket

Applying Discounts to POS Tickets

To apply discount to a POS ticket, simply:

1. Navigate to POS > New Ticket page

2. Enter the client's name

3. Select a location from the location drop-down menu

4. Add items to the ticket

5. Click "Add Discount" under an individual item to apply it to that item only, or use the Discount dropdown menu to apply the discount to all items on the ticket

6. Choose whether the discount is a percentage or fixed dollar amount

7. Enter the amount or percentage for the ticket or individual items, then click Apply

8. Select Take Payment at the bottom of the screen

9. Choose the client’s payment method

10. Close the ticket

Once the ticket is closed, a confirmation will appear at the top of the screen.

Applying Promotions to POS ticket

To apply promotions to a POS ticket, simply:

1. Navigate to POS > New Ticket page

2. Enter the client's name

3. Select a location from the location drop-down menu

4. Add items to the ticket 

5.  Apply the promotion:

• If the promotion is set to auto-apply, it will be added automatically when qualifying items are on the ticket.
• To add manually, click Add Discount or select the promotion from the Discount dropdown menu

6. Click Apply to add the promotion to the ticket.

7. Select Take Payment at the bottom of the screen.

8. Choose the client’s payment method

9. Close the ticket

Once the ticket is closed, a confirmation will appear at the top of the screen.

If you have any questions, please contact Customer Support at support@mytime.com. 

Related Articles:

• Applying Discounts & Promotions on Scheduler App
• Applying Promotions Online
• Global Promotions
• Promotion General Settings & Restrictions
• Promotion Criteria and Benefits
• Service Promotion Setup
• Class Promotion Setup
• Product Promotion Setup
• Package Promotion Setup
• Membership Promotion Setup
• Gift Card Promotion Setup