Service Pricing & Duration by Location / Staff Member

Modified on Tue, 18 Mar at 8:44 AM

When pricing and duration vary by employee, you can set different prices and durations for each staff member. This article will guide you through the process of configuring service pricing and duration by location or staff member.


Things to Know:

  • For franchise businesses, the "Do prices vary by staff member?" and "Do service durations vary by staff member?" settings on the Business Setup > Settings page are configured at the parent level and cannot be adjusted at the child level.
  • The Assigning Service Prices and Assigning Service Durations access controls govern the ability to modify price and duration settings for global services at the child level.
  • If an employee works at multiple locations, a price and duration will need to be set for them at each location.


Here is how it all works:


  1. Navigate to your Business Setup > Settings page
  2. Under the Staff section, select the following:
    • Do prices vary by staff member? Prices are set by location or staff member
    • Do service durations vary by staff member? Service durations are set by location or staff member
  3. Save your changes
  4. Go to Location Setup > Services  
  5. Click on the Edit link next to the appropriate service
  6. Select the edit link below Regular Price
  7. When modal opens:
  8. Each staff member will be listed. Select the ones who can perform the service
  9. Set the service price for each staff                                                                                                                                            
  10. Save changes
  11. Next, select the Edit link below Duration  
  12. Add the duration for each staff member                                                                                                                                                  
  13. Save your changes 


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