When service pricing and duration are the same for all locations and staff members, changing the price on one location will update it for all locations.
Things to know:
- The ability to set or edit service prices and durations is governed by the "Assigning Service Prices" and "Assigning Service Durations" access control settings.
- For franchise businesses, the "Do prices vary by staff member?" and "Do service durations vary by staff member?" settings on the Business Setup > Settings page are configured at the parent level and cannot be adjusted at the child level.
- If the "Prices are the same for all locations and staff members" setting is enabled, adjusting the price of global services on the parent account will automatically update the prices at all child locations that already have a price set for the selected service(s). However, changing the price from the child level will only affect the locations for that child account
- When setting service prices at the parent level, the configured price will be retained across all child company locations as you switch between them. However, if you're logged in directly to a child account, the price will only be visible if it was originally set from that specific child location. For example, a franchise business has 3 child company locations; Location A, B & C, and sets the price for the “Deep Tissue Massage” service to $120 for Location A:
- When viewing the service the parent level, switching between child accounts using the location filter will display the $120 price for all three locations.
- When viewing the service at the child level, if logged into Location B, the $120 price will not be displayed because the price wasn’t set for that child account.
- Staff titles are ignored when pricing & duration setting is set to be the same for all locations and staff members
- If the "Do prices vary by staff member?" and "Do service durations vary by staff member?" settings are changed, the price and duration will be retained for the first location under each child account. However, the price and duration for all other locations (if multiple exist) will be reset.
CONTENTS
- Configure Service Pricing & Duration the Same for all Locations and Staff Members
- Configuring Service Price and Duration for Services
Configure Service Pricing & Duration the Same for all Locations and Staff Members
To configure service pricing & duration the same for all locations and staff members:
- Navigate to your Business Setup > Settings page
- Under the Staff section, select the following:
- Do prices vary by staff member? Prices are the same for all locations and staff members
- Do service durations vary by staff member? Service durations are the same for all locations and staff members
- Save your changes
Configuring Service Price and Duration for Services
To configure service price and duration for services:
- Go to Business Setup > Services Menu
- Click on the Edit link next to the appropriate service
- When modal opens:
- Enter the Duration of the service
- Assign the staff members who can perform the service
- Set a price
- Save your changes
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