Service Pricing & Duration by Location / Staff Member

Modified on Mon, 7 Apr at 1:55 PM

When pricing and duration vary by employee, you can set different prices and durations for each staff member. This article will guide you through the process of configuring service pricing and duration by location or staff member.


Things to Know:

  • The "Assigning Service Prices" and "Assigning Service Durations" access controls govern the ability to set or edit service prices and duration.
  • For franchise businesses, the "Do prices vary by staff member?" and "Do service durations vary by staff member?" settings on the Business Setup > Settings page are configured at the parent level and cannot be adjusted at the child level.
  • If an employee works at multiple locations, a price and duration will need to be set for them at each location.
  • If the "Prices are set by location or staff member" setting is enabled, updating the price of global services from the parent account or at a specific location will only affect the price for that particular location; other locations will remain unchanged. 
  • If the "Do prices vary by staff member?" and "Do service durations vary by staff member?" settings are changed, the price and duration will be retained.


Contents: 


Configure Service Pricing & Duration Set By Location or Staff Member

  1. Navigate to your Business Setup > Settings page
  2. Under the Staff section, select the following:
    • Do prices vary by staff member? Prices are set by location or staff member
    • Do service durations vary by staff member? Service durations are set by location or staff member
  3. Save your changes


Configuring Service Price and Duration for Services

  1. Go to Location Setup > Services  
  2. Click on the Edit link next to the appropriate service
  3. Select the edit link below Regular Price
  4. When modal opens:
    • Each staff member will be listed. Select the ones who can perform the service
    • Set the service price for each staff                                                                                                                                            
  5. Save changes
  6. Next, select the Edit link below Duration  
  7. Add the duration for each staff member                                                                                                                                                  
  8. Save your changes 


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