Legal Name vs Display Name

Modified on Wed, 29 Jul at 1:09 PM

MyTime offers the flexibility to display either the legal names or preferred nicknames of your staff members. Many businesses choose to use nicknames to make it easier for clients to remember staff, especially for repeat bookings. In this article, we’ll explain the difference between these two name types and how they appear within the system.

Things to know:

The ability to add legal and display names for staff members is governed by the "Accessing Staff & Availability" access control setting.
Legal Name vs. Display Name: Each staff profile contains two name fields. Legal Name is the staff member’s official name on record, while Display Name is the preferred name or nickname shown to clients.
- The Display Name is a required field. It displays across client- and staff-facing areas including the booking widget, Scheduler, POS, etc., while the Legal Name is reserved for reports and the dashboard.
- If no Legal Name is entered, the system automatically uses the Display Name everywhere across the software, including all reports and dashboard views.
Updating a staff member’s legal name does not change historical data—only future appointments reflect the updated name.
On the Staff & Availability page, when filtered to "All Locations," you can search for staff members by legal name, display name, or employee ID.